L2 - Operator - TAS

About the role

Maintain Transdev’s high standard of safety, inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; Be the deputy for technology by communicating courteously always with management, engineers, and the public; Capable of responding quickly to changing and potentially high-pressure environments; Work mostly individually but also in small groups of 2-10 people; Operate a vehicle 6-8 hours a day, up to 5 days a week; Follow established diagnostic guides to troubleshoot driver support modules, not limited to, but including mobile devices, laptops, and other work devices; Provide rides in the autonomous vehicle to the general public; Monitor multiple software systems with constant focus; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle’s operations; Responsible for managing the vehicle’s key security process; Complete daily reports and document procedures and tests; Interact with the members of the public in a polite and professional manner, and assist in educating them on self-driving technology when necessary; Operate autonomous vehicles on both defined and undefined routes, including a variety of environmental conditions; Operate onboard data collection systems; Comfortable riding as a passenger in an autonomous vehicle, where the driver may have little control over the vehicle’s operations; Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s) during vehicle recovery operations; Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car and driving the car to a safe location; Apply safety procedures to any situation involving rescue of the self-driving car; Oversee and ensure the security and importing of disks including accounting of at the beginning and end of shift, and ensuring there is the proper amount of disks needed throughout the day; Will assist as a POC for client Security and Facilities staff for issues and repairs at remote site(s); Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle and safely drive passengers to their destination; Assist software progress by testing new features; Document recurring issues of new software and any potential bugs; Follow weekly release emails and bug reports to stay up to date; Work closely with Operations Supervisor to keep demo documentation accurate and up to date (i.e. create/maintain demo routes and best practices, daily and weekly emails); Represent Client by showcasing self-driving technology to Client's guests in a friendly, concise manner while Must be able to work assigned shift All other duties as assigned.

Responsibilities

• Maintain Transdev’s high standard of safety, inside and outside of the vehicle
• Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment
• Be the deputy for technology by communicating courteously always with management, engineers, and the public
• Capable of responding quickly to changing and potentially high-pressure environments
• Work mostly individually but also in small groups of 2-10 people
• Operate a vehicle 6-8 hours a day, up to 5 days a week
• Follow established diagnostic guides to troubleshoot driver support modules, not limited to, but including mobile devices, laptops, and other work devices
• Provide rides in the autonomous vehicle to the general public
• Monitor multiple software systems with constant focus
• Provide concise, clear, and accurate verbal and written feedback regarding the vehicle’s operations
• Responsible for managing the vehicle’s key security process
• Complete daily reports and document procedures and tests
• Interact with the members of the public in a polite and professional manner, and assist in educating them on self-driving technology when necessary
• Operate autonomous vehicles on both defined and undefined routes, including a variety of environmental conditions
• Operate onboard data collection systems
• Comfortable riding as a passenger in an autonomous vehicle, where the driver may have little control over the vehicle’s operations
• Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s) during vehicle recovery operations
• Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car and driving the car to a safe location
• Apply safety procedures to any situation involving rescue of the self-driving car
• Oversee and ensure the security and importing of disks including accounting of at the beginning and end of shift, and ensuring there is the proper amount of disks needed throughout the day
• Will assist as a POC for client Security and Facilities staff for issues and repairs at remote site(s)
• Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle and safely drive passengers to their destination
• Aid in software progress by testing new features
• Document recurring issues of new software and any potential bugs
• Follow weekly release emails and bug reports to stay up to date
• Work closely with Operations Supervisor to keep demo documentation accurate and up to date (i.e. create/maintain demo routes and best practices, daily and weekly emails)
• Represent Client by showcasing self-driving technology to Client's guests in a friendly, concise manner while
• Must be able to work assigned shift
• All other duties as assigned

Requirements

• Minimum of 3 years of experience driving on public roads. Additional experience is preferred
• High School Diploma or GED required
• Four-year college degree (preferred) in a related field like industrial or applied sciences

Qualifications

• Ability to parallel park with minimal assistance
• Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs)
• Proficiency with using a touchscreen smartphone (Android preferred by not required)
• Must be able to type at least 40 adjusted wpm
• Good attention to detail and be able to quickly and concisely describe their thoughts
• Capable of responding quickly and simultaneously to multiple scenarios
• Adapt quickly to new and developing technology
• Cross-functional verbal and written communication and issue escalation
• Must be able to multitask multiple technologies, including communications devices and vehicle status systems
• Must be able to work specific shifts, including early mornings, evenings, overnights and/or weekends, as well as travel for up to one month; occasionally may be required to work overtime and be recalled for peak operational demand
• Periodically exposed to the elements and outdoors
• Travel up to 20% of the time
• Excellent written and verbal communication skills
• Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments

Physical Requirements

• Routine and repetitive standing, walking, and long periods of sitting
• Use of extremities to include hands/fingers/grip and; handle or feel; and talk or hear
• Climb stairs and/or ladders
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Routinely and repetitively lift and/or move up to 45 pounds
• Use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Most work is accomplished outdoors or in a vehicle
• May be routinely required to reach with hands and arms
• Periodically exposed to the elements and outdoors
• Travel up to 20% of the time
• Exposure to inclement weather and or extreme environments
• May need to operate alternative modes of transportation such as a bicycle or scooter

Pre-Employment Requirements

• Must be 21 years old
• Does not have more than 1 point on the driving record (California), or one non-major moving violation in the preceding three years
• Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs)
• Has not had any driver’s license suspension or revocation based on driving or operating any vehicle under the influence of alcohol or any drug in the past 10 years
• Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the autonomous vehicle monitor will be working
• Maintains an acceptable Driving Record suitable to being approved to drive as part of their regular duties
• Records are monitored on an ongoing or regular basis pursuant to local state law
• Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it’s required
• If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS
• Successfully pass a pre-employment drug screen and background check

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Autonomous Vehicles Job Type: Full Time Req ID: 7491 Pay Group: ECH Cost Center: 60005 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as