L2- Operator- TAS

About the role

This dynamic role encompasses autonomous vehicle operations, fleet logistics, and field recovery. You will be trained across multiple functions and may be deployed in any of these capacities depending on operational needs.

Responsibilities

• Maintain Transdev's high standard of safety, situational awareness, and professionalism inside and outside of the vehicle at all times.
• Consistently demonstrate superior situational awareness, a deep understanding of the proprietary technology in your care, and a proactive willingness to constantly adjust to rapid changes in the operational environment.
• Safely operate and evaluate vehicles in both autonomous and manual modes, demonstrating proficiency in manual transmission driving, across defined routes, undefined routes, and closed-course facilities under various environmental conditions.
• Monitor multiple software systems and onboard data recording computers with constant focus.
• Provide concise, clear, and accurate verbal and written feedback, daily reports, and documentation regarding vehicle operations, software releases, and recurring bugs.
• Ride comfortably as a passenger in an autonomous vehicle where the operator may have little to no control over the vehicle's operations.
• Cook up vehicle batch setups prior to shift arrivals, ensuring the fleet is clean and fully prepared for daily missions.
• Follow established diagnostic guides to troubleshoot driver support modules (including laptops, mobile devices, and monitoring cameras), and communicate clearly with technical support for escalation.
• Absorb as a spotter to guide vehicle movements inside and outside of depots, parking spots, and remote locations.
• Oversee asset security processes, including managing vehicle keys, accounting for data disks, and ensuring only badged personnel access vehicle areas and remote sites.
• Safely operate a non-autonomous vehicle to monitor driverless vehicle locations in the field and respond quickly to recovery or rescue situations.
• Execute safe vehicle recovery operations, including parking defensively behind a driverless vehicle, setting up scene protection, disengaging autonomous software, and driving the car to a safe location.
• Deliver exceptional customer service and roadside assistance to passengers of a driverless vehicle, helping them safely disembark, board a rescue vehicle, and travel to their destination.
• Work flexibly, either individually or in small teams, and adapt quickly to shifting operational demands, modified schedules, or new technologies.
• All other duties as assigned.

Requirements

• Minimum of 3 years of experience driving on public roads. Additional experience is preferred.
• High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences.
• Preferred Experience: 6 months of autonomous vehicle testing, specialist experience, or fleet deployment operations.

Qualifications

• Technical Proficiency: Skilled in using touchscreen smartphones (Android preferred) and laptop computers, including GSuite applications (Gmail, Sheets, Docs, Chats/Hangouts).
• Typing Speed: Ability to type at least 40 adjusted words per minute.
• Communication: Strong verbal and written communication skills to clearly and concisely describe technical observations, escalate issues across teams, and document complex field scenarios professionally.
• Adaptability & Judgment: Proven ability to multitask across multiple technologies (including but not limited to communication devices and vehicle status systems), react quickly to simultaneous scenarios, and demonstrate sound judgment in fast-paced, high-stress environments.
• Driving Skills: Exceptional situational awareness and the ability to parallel park with minimal assistance.
• Schedule Flexibility & Travel: Must be highly adaptable to fluid schedules, with the ability to work a variety of assigned shifts—including early mornings, evenings, overnights, and weekends. Shifts may be extended or modified based on operational needs. Candidates must be willing to work overtime and be recalled at short notice to meet peak operational demand. Additionally, this role requires the willingness and ability to travel for up to one month at a time, with overall travel demands ranging between 20% and 25%.
• Environmental & Vehicle Adaptability: Must be comfortable and capable of performing the majority of your 6-to-8-hour shift from inside a compact crossover vehicle, either alone or with a co-driver. This role requires working outdoors and being routinely exposed to the elements and inclement weather or extreme environments.
• Physical Requirements: Routine use of extremities (hands/fingers/grip) to handle, feel, reach, or type; ability to climb stairs/ladders, balance, stoop, kneel, crouch, or crawl. Must be able to routinely lift and/or move up to 50 pounds. Vision capabilities must include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work outdoors and perform shifts out of a compact crossover vehicle, with frequent exposure to inclement weather and extreme environments. Occasional operation of alternative transportation modes, such as a bicycle or scooter, if required. Must be able to comfortably enter, exit, and perform core job duties within the physical constraints of a compact crossover vehicle for extended periods (typically 6–8 hours per shift).

Benefits

• Vacation: Minimum of (1) week.
• Sick Days: 5 Days.
• Holidays: 6 Days.
• Other standard benefits: 401(k) Retirement Plan, Medical, Dental & Vision, Life Insurance, Short-term Disability, Voluntary Long-term Disability.