L2 Desktop Support Engineer
Tata Consultancy Services · Phoenix, AZ · 6 days ago
Information TechnologyFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships
- Provide technical support
- Resolve customer issues efficiently
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in IT support or customer service
- Strong problem-solving skills
- Excellent communication and interpersonal skills
Qualifications
- Proficient in Microsoft Office Suite
- Experience with CRM systems
- Knowledge of network troubleshooting
Skills
- Customer service orientation
- Technical proficiency
- Time management
Benefits
- Flexible work schedule
- Competitive salary
- Professional development opportunities
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM