Jobs · Washington

L&I Medical Program Specialist 2, Bilingual Spanish

Washington State Department of Labor & Industries · Greater Seattle Area · 1 mo ago
Full-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Must not include filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. Let's parse the posting. Content: - Mission, Values (maybe not needed as heading? Could be part of About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings based on content. We have: Description includes mission and values, then questions about bilingual, etc. Then "What We Are Looking For" bullet list (experience with quality improvement, clinical workflow, bilingual, care coordination, cultural mediation). Then description of L&I, Insurance Services, OMD. Then "Duties Some Of What You’ll Do" list of duties. Then "Qualifications Required:" with language ability and education/experience options. Then "Required Language Qualifications" (duplicate of language ability). Then "The Following Competencies" (ability to take action to learn and grow, ability to take action to meet needs of others). Then "Desired" bullet list (5+ years experience, prior experience in occupational health/workers comp, familiarity with L&I systems, ability to read/write/communicate in Russian/Mandarin in addition to English/Spanish). Then "Supplemental Information" includes things like voice matters, modern work environment, benefits (paid leave, tuition reimbursement, Infants at Work Program, generous retirement package), hybrid work model, flexible schedule, telework, residence preference, duty station Tumwater, GovDelivery sign up. Then "Application process" (instructions) - we must remove application instructions per rule: remove application instructions. So we should drop that section. Then "Background Check Notice", "Other Information", "Did You Know?", "Veterans Preference", "Diversity, Equity, and Inclusion", "For more Information" etc. These are boilerplate/legal/EEO etc. Must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should strip those. Thus we keep substantive content: mission/values? Might be considered "About the role" or "About the agency". Could be part of "About the role". The instruction says we can use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include based on content. We have: - About the role / mission: could be "About the role" containing mission, values, description of L&I, Insurance Services, OMD. - Responsibilities: duties list. - Requirements: qualifications (language, education/experience, competencies). Could be "Requirements" or "Qualifications". The instruction lists both Requirements and Qualifications as possible headings. We need to avoid duplication; choose one that best fits. Usually "Qualifications" for education/experience, "Requirements" for language/skills? But we can combine. We have also "Skills": maybe language skills, cultural mediation, etc. We have "Benefits": posting mentions benefits: paid leave, tuition reimbursement, Infants at Work Program, generous retirement package, hybrid work model, flexible schedule, telework, etc. So we can include Benefits section. Pay: posting mentions employees with bilingual responsibilities receive a 5% increase in pay. That's specific pay info. So we can include Pay section. Schedule: posting mentions flexible schedule (4/10’s, 9/80’s, 5/8’s, etc.) upon approval, telework dependent. So we can include Schedule section. Thus we can have sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. We must not include headings with filler. Ensure each heading has substantive content. Now we need to extract substantive content for each. Let's gather: About the role: - Mission: Keep Washington Safe and Working! - Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability - Description of L&I: diverse state agency dedicated to safety, health, security of Washington's workers; helps employers meet safety and health standards; inspects workplaces when alerted to hazards; administers workers' compensation system providing medical and limited wage-replacement coverage to workers with job-related injuries/illness; rules and enforcement ensure workers are paid what owed, limit children's and teens' work hours, protect consumers from unsound business practices. - Insurance Services: largest division, administers premier workers’ compensation organization serving over 3.8 million employees for 260,000 employers. - Office of the Medical Director (OMD): responsible for L&I’s statewide health policy to ensure injured/ill workers have access to high quality, evidence-based care and that services paid for by workers compensation Medical Aid Fund are clinically appropriate and cost effective. We can combine into a few paragraphs. Responsibilities (Duties): List from "Some Of What You’ll Do": - Conduct outreach with community healthcare providers in English and/or Spanish. - Provide English and Spanish customer service to injured workers, providers and health care organizations regarding L&I services and using the workers comp system to improve access to services. - Collaborate with provider staff and other care team members to develop procedures and care pathways that will reduce potential barriers to treatment. - Collaborate with appropriate internal programs and units to provide assistance to providers in English and/or Spanish. - Assess claim-specific issues and provider process support, recommend course of action and seek to ensure high-quality health care delivery. - Create and implement policies/procedures related to quality improvement, appropriate treatment, and cost containment. - And much more! (we can keep "And much more!"? It's vague; maybe drop as filler. Better to keep only concrete items.) Qualifications: We have language ability: ability to read, write, and communicate fluently in Spanish and English. Must pass language testing at Advanced-Low proficiency. Education/experience options: - One-year of experience as a Medical Program Specialist 1, OR - A Master’s degree with major study in public health, public administration, nursing, health administration, economics, mathematics, accounting, business administration, or closely allied field, AND Two years of supervisory or consultative experience in analysis, research, program coordination, or project management in a health services, medical insurance, social services, or workers compensation program, OR - A Bachelor’s degree with major study in public health, public administration, nursing, health administration, economics, mathematics, accounting, business administration, or closely allied field, AND Four years of consultative experience in analysis, research, program coordination, or project management in a health services, medical insurance, social services, cost account, financial management, or workers compensation program, OR - A total of eight years of demonstrated relevant professional experience in analysis, research, program coordination, or project management in a health services, medical insurance, social services, cost account, financial management, or workers compensation program will substitute for education. Qualifying experience could be clinical, vocational, or with insurance claim management. Also Required Language Qualifications (duplicate). Then The Following Competencies: ability to take action to learn and grow; ability to take action to meet the needs of others. Desired (maybe under Skills): Five or more years of progressively responsible experience in healthcare delivery, healthcare program administration, care coordination, or quality improvement; Prior Experience working in occupational health and/or workers' compensation programs; Familiarity with Washington State L&I workers' compensation systems, including Claim and Account Center (CAC), Utilization Review, and FileFast; Ability to read, write, and communicate in Russian and/or Mandarin Chinese in addition to English and Spanish. Thus we can have Qualifications section covering mandatory requirements (language, education/experience, competencies). Skills section covering desired skills (experience, familiarity, additional languages). Or we could combine. Benefits: - Paid leave - Tuition reimbursement - Infants at Work Program - Generous retirement package for qualified employees at end of career - Modern work environment - Hybrid work model and flexible custom work schedules (but schedule separate) - Possibly other benefits not listed. Pay: - Employees with bilingual responsibilities receive a 5% increase in pay. Schedule: - Flexible schedule (4/10’s, 9/80’s, 5/8’s, etc.) upon approval by management. - Telework dependent upon business needs and supervisor approval. - For positions where statewide travel or travel to other office environments needed, frequency of telework discussed with supervisor at time of offer. - Incumbent must reside anywhere in Washington State and preferably in listed counties. - Assigned duty station: Tumwater, Washington. We can include schedule details. Now we must ensure we don't include filler like "And much more!" maybe drop. Also avoid duplicative content. Now produce HTML fragment with

headings and

or

  • . We'll need to decide structure: For each section, after

    we can have

    for prose,

    • for lists. Let's craft. About the role:

      Our mission: Keep Washington Safe and Working! Our values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability.

      The Department of Labor & Industries (L&I) is a diverse state agency dedicated to the safety, health, and security of Washington's workers. We help employers meet safety and health standards and inspect workplaces when alerted to hazards. As administrators of the state's workers' compensation system, we provide medical and limited wage‑replacement coverage to workers who suffer job‑related injuries and illness. Our rules and enforcement programs also help ensure workers are paid what they are owed, limit children's and teens' work hours, and protect consumers from unsound business practices.

      Insurance Services is the largest division within the agency and administers one of the premier workers’ compensation organizations in the nation, serving over 3.8 million employees working for 260,000 employers. Within Insurance Services, the Office of the Medical Director (OMD) is responsible for L&I’s statewide health policy to ensure that injured and ill workers have access to high‑quality, evidence‑based care and that services paid for by the workers compensation Medical Aid Fund are clinically appropriate and cost effective.

      That seems good. Responsibilities:
      • Conduct outreach with community healthcare providers in English and/or Spanish.
      • Provide English and Spanish customer service to injured workers, providers, and health care organizations regarding L&I services and using the workers’ compensation system to improve access to services.
      • Collaborate with provider staff and other care team members to develop procedures and care pathways that will reduce potential barriers to treatment.
      • Collaborate with appropriate internal programs and units to provide assistance to providers in English and/or Spanish.
      • Assess claim‑specific issues and provider process support, recommend a course of action, and seek to ensure high‑quality health care delivery.
      • Create and implement policies/procedures related to quality improvement, appropriate treatment, and cost containment.
      Qualifications: We need to include language requirement, education/experience options, competencies. We can do:

      Must be able to read, write, and communicate fluently in Spanish and English, and pass an Advanced‑Low language proficiency test.

      Education/experience (one of the following):

      • One year of experience as a Medical Program Specialist 1; or
      • A Master’s degree in public health, public administration, nursing, health administration, economics, mathematics, accounting, business administration, or a closely allied field, plus two years of supervisory or consultative experience in analysis, research, program coordination, or project management in a health

Similar jobs