L&D Projects and Programs Manager

Panda Restaurant Group, Inc. is a family-owned American Chinese Restaurant concept founded in 1983. With close to 2,800 locations globally, we deliver exceptional Asian dining experiences and inspire people to better their lives.

About the role

The L&D Projects and Programs Manager leads cross-functional learning projects from planning through implementation and evaluation. This position defines project scope, deliverables, learning objectives, and success measures and ensures program consistency and effectiveness. The role manages risks and dependencies and partners with stakeholders to align learning solutions with business needs.

Responsibilities

• Creates, leads, and monitors cross-functional L&D project plans, including timelines, milestones, communication plans, and required documentation.
• Provides project leadership to support the design, development, implementation, and evaluation of learning programs and initiatives.
• Determines project scope, deliverables, learning objectives, and success measures in partnership with L&D leaders, subject matter experts, HR partners, Operations, and other stakeholders.
• Ensures consistency in L&D programs, processes, and learning standards across the organization.
• Monitors and evaluates program effectiveness, recommending improvements that support scalability, sustainability, and alignment with business needs.
• Defines and manages project risks, dependencies, and mitigation plans.
• Keeps stakeholders informed of progress, changes, risks, launch readiness, and post-implementation follow-up.
• Communicates effectively with L&D team members, HR partners, Operations, subject matter experts, and vendors/consultants to build strong partnerships, align learning solutions to business needs, and share project updates, insights, and best practices.

Requirements

• Bachelor’s degree in Business Administration, Human Resources, or related field required; Master’s degree preferred.
• Minimum five years of HR/L&D experience with increasingly strategic project management responsibility, preferably in a retail/hospitality environment.
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment.

Work Environment

Office conditions; travel to stores, offsite training/conferences, and offsite meetings: up to 40%.

Benefits

• Hybrid work schedule.
• 401K with company match.
• Yearly bonus opportunity.
• Full medical, dental, and vision insurance.
• On-site fitness center, biometric screen, and flu shot clinic.
• Discounts at Panda restaurants, theme parks, and gym memberships.
• Paid time off starting at 15 days with 7 federal holidays.
• Continuous education assistance and scholarships.
• Income protection including Disability, Life and AD&D insurance.
• Bereavement leave.
• Benefits available for eligible permanent full-time associates.

Pay

M2: $112,500 - $158,000 / Annual. Within the range, individual pay is determined using various factors, including work location and experience.