L&D Instructional Design Officer - Learning & Development

Summary

This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely).

Essential Duties And Responsibilities

• Uses the operating model and scope document to guide the design, development, implementation and evaluation of learning solutions, including (but not limited to) e-learning modules, instructor-led materials, videos, and job aids, ensuring content is engaging, accurate, and aligned with learning objectives.
• Applies instructional design methodologies (ADDIE, SAM) and adult learning theory to create engaging and measurable learning experiences.
• Uses performance objectives and data-driven insights to influence the best learning solution and inform the design and development of training programs.
• Develops comprehensive storyboards, scripts, training curricula and learning paths to support employee development and compliance with banking regulations.
• Designs and implements a variety of learning delivery methods, such as e-learning, instructor-led training (ILT), virtual instructor-led training (VILT), and blended learning solutions to accommodate diverse learning styles.
• Creates assessments and evaluation tools to measure the effectiveness of training programs and deliverables.
• Analyzes data to make continuous improvements to training content and delivery methods.
• Leverages learning management systems (LMS) and other technology tools to deliver, track, and manage training programs efficiently.
• Collaborates with subject matter experts, facilitators, and other internal stakeholders to gather input, review content, and ensure training materials meet the needs of the business line to ultimately best serve the learner.
• Stays current and proficient in new products and services introduced at the bank, and maintains the ability to convey these in a learnable format.
• Stays up-to-date with banking regulations and industry trends to ensure that training materials are in compliance and reflect industry best practices.
• Ensures learning content is inclusive, accessible and aligned with company branding and standards.
• Manages multiple projects, timelines, and stakeholders simultaneously, while also proactively escalating risks and blockers with leadership.

Other Requirements

• Willingness to work flexible hours.
• Professional image and a positive and enthusiastic attitude about the corporation and its training programs.
• Highly organized, self-starter, and self-motivated.
• Knowledge or ability to learn bank products and services.
• Interpersonal skills to effectively work closely with supervisors and staff at all levels in banking areas.
• Clear, concise, effective written and oral communication skills.
• Willingness to work as part of a team.
• Able to maintain confidentiality.
• Strong organization and planning skills.
• Strong analytical skills.
• Ability to manage multiple projects at one time.
• Attention to detail and a commitment to producing high-quality training materials.
• Proficient with Microsoft Office products and have the ability to develop visual graphics and PowerPoint presentations.
• Familiarity with instructional design and/or online course development.
• Experience in corporate or enterprise learning environment.
• Familiarity with learning evaluation frameworks (e.g. Kirkpatrick Model).
• Basic graphic design, video editing or multimedia production skills.

Qualifications

• Bachelor’s or Master’s degree in Instructional Design or related field preferred.
• Minimum of two years of experience as an Instructional Designer in a corporate setting, preferably within the banking or financial industry required.
• Strong knowledge of instructional design principles, adult learning theory, and e-learning technologies preferred.
• Proficiency in e-learning authoring tools (e.g., Adobe Articulate, Vyond, EasyGenerator) and Learning Management Systems (LMS) preferred.