KYC Platform Transformation Product Manager, Vice President/Senior Vice President, New York

Job Summary

The Financial Crime Compliance team seeks a Senior Product Manager with experience in product ownership, management, product design, and Know Your Customer (KYC) rules and regulations. This role involves working closely with senior leadership, cross-functional teams, and engineering stakeholders to ensure KYC products meet regulatory requirements and exceed customer expectations.

Responsibilities

• Develop product strategy for KYC solutions
• Collaborate with senior leadership across Compliance, Operations, Engineering, and the Business to execute on the strategic vision for KYC systems
• Understand firm products and services, and divisional systems, to define and deliver system functionality
• Write and refine product requirements in partnership with Operations and Engineering teams
• Work with Change Management teams to appropriately plan and release new functionality
• Ensure stakeholder awareness of new and existing KYC system functionality
• Manage a team of Product Managers

Qualifications

• At least 10 years working experience in a product management role at a global, highly regulated financial institution
• Firm understanding of Know Your Customer regulations, and preferably at least 10 years of experience working in a Know Your Customer role (Operations, Execution, Compliance, Legal)
• Technical skills (Alteryx, SQL, R, Python, Tableau) and experience building and enhancing existing processes (including via the use of AI, machine learning, and graph networks) are preferred
• Experience using JIRA and writing business requirements
• Effective written and verbal communication skills
• Willingness to adapt in a fast-paced work environment; strong sense of urgency
• Strong work ethic