Kronos Workforce Ready Solution Consultant

About the role

As a Kronos Workforce Ready Solution Consultant, you will work closely with teammates to ensure the maximum value of our clients’ workforce management investment is achieved. The primary objective for this role is to understand clients’ current state and use expert knowledge and best practices to deliver solutions on time, within budget, and with exceptional quality. Specifically, the Kronos Workforce Ready Solution Consultant provides clients with ongoing consultative and technical support throughout workforce management strategic and/or implementation projects.

Responsibilities

• Implement the Kronos Workforce Ready (WFR) application
• Document and develop business requirements, design specifications, and test scripts for workforce management software
• Manage multiple client projects at once, prioritize and respond to client tickets efficiently and professionally
• Support project facilitation through efficient note‑taking, asking pointed questions, and assisting with follow‑up
• Analyze basic data or facts to find patterns and organize results
• Provide best practice solutions to clients through proven successful consulting ability
• Provide intermediate‑level knowledge of the core workforce management system (Kronos WFR) and supporting modules
• Lead workforce management integrations, implementations, modifications and upgrades of time and attendance initiatives, including gathering and defining requirements, gap analysis, design, development and support on smaller, less‑complex engagements
• Particip