Korean Bilingual Quality Technician

W2 contract position in Plano, TX (onsite) paying $25-30/hr.

Responsibilities

• Review claim forms, bills of lading, and inspection reports to determine if damage occurred while in the care of the carrier.
• Analyze photos and verify the validity of concealed damage claims.
• Perform key program/project management, from planning to project deliverable development.
• Collaborate with key department leaders to develop short- to mid-term planning.
• Communicate program/project progress and escalation/decision points to leadership.
• Develop content for executive-level presentations and reports to achieve buy-in for recommendations.
• Develop content for and coordinate executive workshops and working sessions.

Requirements

• Bachelor’s Degree is a plus but not required (or equivalent experience).
• 0-2 years of experience from a strategy/management consulting firm or within a strategic planning/corporate development function in a global organization.
• 2+ years of claims handling or industry experience (not required).
• Korean bilingual is highly preferred.
• Experience communicating with mid-level to top-level leaders (status reports, presentations, in-person meetings).
• Working knowledge of project management fundamentals, documentation practices, and systems.
• Experience working in a global organization is a plus.
• Ability to evaluate complex, sometimes contradictory evidence to determine the true cause of loss.
• Meticulous review of documents to identify discrepancies in concealed damage cases.
• Understanding of product damage evaluation.
• Strong written and verbal skills for communicating with claimants and negotiating settlements.
• Client service driven with excellent relationship management skills.
• Ability to effectively engage with and facilitate collaboration with diverse groups/stakeholders.
• Team oriented, but able to work independently and manage multiple tasks.
• Self-directed, self-motivated, and results-oriented.

Pay

$25-30/hr

Schedule

Onsite