Kong / API Gateway Surge Engineer

Responsibilities

• Implement, configure, integrate, validate , troubleshoot, and document Kong or comparable enterprise API gateway capabilities for approved surge activities
• Support developer portal configuration, API catalog capabilities, API documentation workflows, access request patterns, and self-service onboarding enablement
• Develop and validate EAG-side CI/CD, GitOps , configuration-as-code, and automation touchpoints within approved pipeline and release processes
• Troubleshoot surge-related issues involving gateway configuration, plugins, policies, routing, certificates, connectivity, identity integration, telemetry, and migration defects
• Provide technical office hours, knowledge transfer, configuration documentation, surge status inputs, validation evidence, and completion artifacts

Qualifications

• Bachelor’s degree in Computer Science , Engineering, Information Systems, or a related field, or equivalent relevant experience
• 5+ years of experience supporting enterprise API gateway implementation, configuration, automation, migration, integration, or production-readiness activities
• Hands-on experience with Kong, Kong Gateway Enterprise, Kong Konnect, or comparable enterprise API gateway products
• Experience configuring gateway services, routes, consumers, plugins, policies, certificates, authentication, authorization, rate limiting, logging, telemetry, and environment promotion patterns
• Experience supporting developer portal configuration, API catalog capabilities, API documentation, access request workflows, or self-service onboarding enablement
• Experience supporting API migration waves, dual-run operations, validation evidence, defect resolution, rollback readiness, and cutover support
• Experience developing or integrating CI/CD, GitOps , configuration-as-code, reusable automation, or gateway deployment-support artifacts
• Experience with observability integration, including AppDynamics, ELK, OpenTelemetry , dashboards, log flows, telemetry validation, or comparable monitoring tools

About Acuity

At Acuity, your work matters—and so does your experience. We’re a management and technology consulting firm supporting critical federal missions, where you’ll have the opportunity to solve meaningful challenges, work alongside high-performing teams, and make a real impact from day one.