Kohler Store Manager

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca operates on the principles of "Service, Integrity, Reliability," fostering relationships of trust and support with teammates, customers, and suppliers. While Hajoca is a large company, it functions in a decentralized environment where each Profit Center (PC) operates like a small business, with a warehouse, counter, sales office, and sometimes a showroom. The KOHLER Store in Palo Alto, CA, is one such Profit Center.

About the Role

Plan, direct, and lead all business operations at the KOHLER Store Palo Alto. This role is accountable for sustaining consistent profitability of the business.

• Achieve sales, gross profit, market share, and profit-sharing goals through the recruitment, development, training, coaching, evaluation, and management of the Profit Center team.
• Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback and development.
• Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals.
• Achieve upper quartile performance in key indicators: Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee.
• Analyze available financial reports and information, implementing appropriate strategies to increase sales and margins, improve productivity, and manage expenses and assets.
• Ensure the Profit Center meets or exceeds customer service expectations.
• Build relationships in the community to understand the marketplace, increase market share, and identify new markets.
• Conduct all business in accordance with Company policy and procedures.
• Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
• Safeguard and maintain all Profit Center assets—buildings, fleet, equipment, inventory, and receivables.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other duties as assigned by management.

Requirements

• College degree or equivalent industry experience.
• 5+ years of sales and service experience.
• 1+ year of leadership experience.
• Product knowledge related to the specific Profit Center market preferred.
• Able to drive for company business. As a company business driver, you must:
  • Be at least 18 years old.
  • Possess a proper and valid driver's license.
  • Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.

Skills

• Excellent people skills, sound business judgment, and capacity for continued growth and contributions to the Company.
• Effective use of Microsoft Office software (Outlook, Word, Excel) to communicate via email, maintain appointments, customer and vendor contact files, and analyze performance data.
• Strong work ethic and high standard of integrity.
• Ability to create and nurture a positive team environment, inspiring all employees to achieve high levels of customer and employee satisfaction.
• Ability to build positive, influential relationships with customers and vendors.
• Ability to interpret financial report data to determine the success or failure of plans and take appropriate action to adjust business plans ensuring success.
• Ability to learn and operate computer-related systems used for business operations.
• Ability to read, write, speak, and understand English.

Pay

Pay for this position is between $90,000.00 and $100,000.00 plus commission opportunities.

Benefits

In addition to a competitive starting wage, Hajoca offers a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits annually.

• Full-time benefits (for team members working 30 or more hours per week):
  • Medical, dental, vision, and prescription coverage.
  • Accident, Hospital Indemnity, and critical care coverage.
  • Life insurance and Long Term Disability.
  • Pre-tax accounts for healthcare, dependent care, and commuter benefits.
  • Paid vacation, holidays, and sick time (sick time also offered to part-time team members as required by state law).
  • Paid pregnancy and parental leave.
  • Paid day of community service.
• Full-time and Part-time Benefits:
  • 401(k) Retirement cash account with company contributions.
  • Targeted training programs focused on personal and professional growth.
  • Company wellness program.
  • Employee discounts.
  • College tuition benefits.

Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.