Knowledge Manager
O2 Technologies,Inc · Chapel Hill, NC · 2 wk ago
On-siteInformation TechnologyContract
Responsibilities
- Enterprise Knowledge Management Strategy
- Knowledge Governance & Policy Development
- Taxonomy & Metadata Schema Design
- Content Classification & Architecture
- Information Retrieval & Access Management
- Stakeholder Engagement & Partnership Building
- Public Sector Service Delivery Best Practices
- Knowledge Asset Lifecycle Management
- Knowledge Sharing & Collaboration Culture
- Documentation Management (SOPs, Handbooks, Knowledge Articles)
- Training & Staff Education Enablement
- Project Requirements Gathering & Solution Delivery
- Analytical Research & Information Validation
- Data Privacy & Compliance (State & Federal)
- Archiving, Cataloging & Retention Methodologies
Education
- Bachelor's Degree in Library and Information Science, Knowledge Management, Information Science, Computer Science, Business Administration.
- Preferred: Master's in Library and Information Science, Master's in Knowledge Management, Master's in Information Science, MBA, Master's in Public Administration.
Industry Experience
- State Government / Public Sector IT
- Enterprise Knowledge Management
- Information Governance
- Content Management
- IT Service Delivery
- Digital Collaboration Platforms
Technical Skills
- SharePoint / Microsoft Teams
- Enterprise Content Management (ECM) Systems
- ITSM Platforms (e.g., ServiceNow)
- Intranets / Portals Integration
- Relational Database Integration
- Knowledge Management (KM) Tools
- Metadata Management Tools
- KCS / ITIL Frameworks