Knowledge Manager

About the role

The Knowledge Manager supports the Ground-Based Radar (GBR) Digitization Program in Colorado Springs, CO. This program modernizes legacy radar systems to enhance missile warning, missile defense, and space domain awareness capabilities.

Responsibilities

• Develop, implement, and maintain enterprise knowledge management solutions that support information sharing, collaboration, and mission execution across all GBR sites.
• Establish and maintain metadata standards, taxonomies, document management practices, and governance processes to ensure accuracy, accessibility, and consistency of technical and programmatic information.
• Design, administer, and enhance SharePoint and Microsoft 365 environments, including sites, document libraries, workflows, dashboards, and collaboration portals.
• Ensure content integrity, version control, and compliance with security requirements while managing technical documentation, engineering artifacts, lessons learned, and program deliverables.
• Partner with program leadership, engineers, integrators, and government stakeholders to identify information needs and develop solutions that improve decision-making and operational efficiency.
• Develop training materials, conduct user training, and promote adoption of knowledge management best practices across geographically dispersed teams.
• Support continuous improvement initiatives and establish metrics to measure the effectiveness of knowledge management activities.

Requirements

• Bachelor’s degree in Information Management, Knowledge Management, Computer Science, or related field and 8+ years of relevant experience (additional experience, training, or certifications may substitute for degree).
• US Citizen; Currently possesses an Active Secret Clearance.
• Demonstrated experience managing enterprise collaboration platforms and document repositories within complex technical, engineering, defense, or government environments.
• Extensive experience administering SharePoint and Microsoft 365, including site design, document libraries, workflows, and collaboration tools.
• Prominent ability to develop and implement knowledge management processes and support organizational change.
• Strong attention to detail and excellent interpersonal communication skills.
• Experience developing training materials and providing user support for KM tools and processes.
• Proficiency with Microsoft Office Suite, SharePoint, and related collaboration platforms.

Preferred Qualifications

• Master’s degree in a related field.
• Professional certifications in Knowledge Management, Microsoft 365, SharePoint Administration, Project Management, or IT Service Management.
• Experience with USSF/SSC, missile warning/missile defense missions, or related operational communities.
• Experience supporting digital engineering environments, including MBSE, systems integration, testing, and configuration management.
• Familiarity with Power BI, Power Automate, Power Apps, Jira, Confluence, and other enterprise collaboration and reporting tools.

Pay and Benefits

The pay range for this position is $92,300.00 - $166,850.00. Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.