Knowledge Manager

Roles/Responsibilities

• Managing and maintaining secure knowledge management and collaboration platforms supporting strategic analysis efforts
• Cooking organizational calendars, project tracking activities, meetings, workshops, conferences, and executive schedules
• Sustaining JDS and AWG websites and collaboration environments
• Managing content repositories and ensuring proper metadata tagging, taxonomy management, and document discoverability
• Supporting content creation, executive communications, strategic writing, and dissemination of analytic products
• Coordinating meeting logistics including conference room scheduling, VTC support, visitor access requests, and briefing preparation
• Developing production timelines and improving visibility into study activities and deliverables
• Sustaining budget tracking, financial coordination, and administrative business processes for AWG leadership
• Facilitating meetings, seminars, workshops, and off-site events, including preparation of read-ahead materials, meeting minutes, and post-event reports
• Collaborating with developers and leadership teams on website enhancements and collaboration tool improvements
• Supporting implementation and continuous improvement of knowledge management processes and systems
• Monitoring and analyzing customer feedback and usage metrics to improve support processes and collaboration effectiveness
• Providing ad hoc knowledge management and administrative support for leadership-directed initiatives

Required Qualifications

• Active TOP SECRET security clearance with SCI eligibility
• Bachelor's degree from an accredited institution
• Minimum of eight (8) years of experience in at least two (2) of the following areas: Administrative and executive support, Knowledge management, Content management, Strategic communications, Database management, Business process management
• Experience supporting executive-level stakeholders within DoD or Federal environments
• Experience with content management systems, collaboration tools, and enterprise knowledge repositories
• Experience utilizing Structured Query Language (SQL) to extract, analyze, and manage metadata and enterprise content
• Strong organizational, communication, writing, and coordination skills
• Experience supporting classified environments and controlled-access content management
• Ability to manage multiple priorities in fast-paced operational environments

JHNA is an Equal Opportunity Employer.