Knowledge Manager

Responsibilities

• Collaborate with stakeholders, program managers, and task leads to strategically identify, prioritize, and document requirements and translate into business processes and SharePoint workflows.
• Ensure consistency, standardization, quality assurance, and compliance with applicable policies.
• Develop, create, and design knowledge management strategies and frameworks to integrate and synchronize knowledge management across the contract.
• Design, develop, and deploy solutions in Confluence and SharePoint.
• Maintain a web presence to support strategic communications, to include a central web site to facilitate contract communications, materials, and other strategic communication products.
• Provide document storage and management for all stakeholders.
• Manage and maintain access controls.
• Communicate details to contractors and customers about the knowledgebase contents, access rights, and intellectual property.
• Train and brief groups/teams on maintenance and control of knowledgebase.
• Create and maintain design framework documentation and user guides.
• Constantly monitor and test current applications to verify configurations and maintain constant functionality.
• Serve as the backup to the program Staffing Coordinator as needed.

Qualifications

• A minimum of 5 years of experience as a knowledge manager, or related role, supporting a DoD customer.
• Absolutely required: Top Secret/Secure Compartmented Information (TS/SCI) clearance with Polygraph.
• Bachelor’s (BA) degree in field related to Knowledge Management from an accredited college or university (Desired).
• Technical writing experience (Desired).