Knowledge Manager
BryceTech · El Segundo, CA · 1 wk ago
On-siteInformation TechnologyFull-time
BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, R&D programs, and strategic advisory support. Our clients – including NASA, DoD, HHS, DHS, and other civil and national security agencies – rely on us to drive mission success and accelerate innovation. BryceTech has been recognized in the Washington Technology Fast 50 ranking of top high-growth small businesses for five consecutive years and received a GovCon Contractor of the Year Award in 2025, underscoring our strong growth, competitive positioning, and excellence in federal contracting. With a proven track record of winning sought-after contracts, scaling high-performance teams, and executing on critical government missions, BryceTech presents a compelling opportunity for strategic partnerships in the GovCon space. Job Description BryceTech is seeking an experienced Knowledge Manager to support U.S. Space Force organizations in El Segundo, California. The Knowledge Manager will establish and maintain effective processes for capturing, organizing, managing, and disseminating program information and organizational knowledge. The position will help ensure that leadership and program teams have timely access to accurate, relevant, and well-organized information to support mission execution and decision-making. The ideal candidate will be highly organized, analytical, detail-oriented, and comfortable working across multiple Government organizations and mission areas in a fast-paced, classified environment. Responsibilities Develop and maintain knowledge management processes, procedures, and organizational practices to improve the collection, organization, accessibility, and dissemination of program informationCollect, organize, analyze, and maintain information from multiple Government organizations, program offices, functional areas, and mission partnersDevelop and maintain knowledge repositories, shared workspaces, databases, trackers, libraries, and other information-management toolsEstablish and maintain standardized processes for document management, information sharing, records organization, and version controlIdentify opportunities to improve information flow, collaboration, and access to organizational knowledgeCapture and document organizational processes, lessons learned, best practices, decisions, and other institutional knowledgeDevelop and maintain dashboards, reports, status trackers, and other knowledge products to support program execution and leadership decision-makingConsolidate information from multiple sources and transform complex or disparate data into clear, concise, and actionable productsSupport the development and maintenance of standard operating procedures, guides, reference materials, briefing products, and other organizational resourcesCoordinate with Government stakeholders, contractors, and mission partners to collect, validate, and disseminate informationMonitor information repositories and knowledge products for accuracy, completeness, currency, and appropriate accessSupport senior leadership by providing timely access to relevant program information, historical data, documentation, and organizational knowledgeAssist with establishing taxonomies, metadata, naming conventions, and other standards to improve information discoverability and usabilityIdentify gaps, redundancies, and inconsistencies in program information and coordinate corrective actionsHandle sensitive and classified information in accordance with applicable security, information-management, and access-control proceduresUse Microsoft Office Suite and other Government-approved collaboration and knowledge-management tools to develop and maintain professional-quality productsPerform other knowledge management and program support duties as required to support the mission Qualifications Active DoW Top Secret Clearance with SCI eligibility (TS/SCI)Bachelor’s degree from an accredited college or university; master’s degree desiredMinimum of 15 years of experience supporting Department of Defense information technology, knowledge management, information management, or related mission support activities; NRO, NSA, and/or NGA experience acceptableDemonstrated experience creating, administering, and maintaining Microsoft SharePoint sites and managing associated data storageExperience supporting SharePoint site reorganization, content updates, permission management, site creation, deletion, and renamingExperience supporting data migration, data cleanup, content organization, and end-user assistance within SharePoint or similar collaboration environmentsExperience with process engineering design and implementation, including development and improvement of out-of-the-box processes and workflowsSCRUM Master-level competency with Jira and ConfluenceExperience administering Atlassian Jira user groups and project roles and configuring Jira workflows and dashboardsExperience supporting Jira and Confluence environments to facilitate collaboration, workflow management, information sharing, and organizational knowledge managementExperience providing basic troubleshooting and technical support to end users for SharePoint, Jira, Confluence, and related collaboration toolsStrong understanding of information organization, data management, collaboration, and knowledge-sharing practices within a DoD environmentAbility to manage multiple priorities, coordinate with users and stakeholders, and independently execute assigned technical and administrative tasksStrong written and verbal communication skills, with the ability to explain technical processes and provide effective end-user supportAbility to work effectively in a fast-paced, highly collaborative environment supporting classified space programs Additional Information Position is contingent upon contract award. BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program. All your information will be kept confidential according to EEO guidelines.