Knowledge Management Coordinator

About the role

Law firm seeking a Knowledge Management Coordinator to join a growing Knowledge and Research Services (KRS) Department.

Responsibilities

• Test and evaluate AI tools and platforms — assessing accuracy, output quality, workflow fit, and risk considerations — and document findings for the KRS team and firm leadership.
• Support the development and maintenance of AI training materials, prompt libraries, and user guidance for legal technology tools.
• Assist attorneys and staff in understanding how to apply AI tools effectively and responsibly within their practice workflows.
• Develop and maintain practice resources including SharePoint-based sites, client-facing portals, and work product libraries.
• Continuously improve the design and usability of knowledge resources, including suggesting site architecture, navigation, and UX enhancements informed by user feedback.
• Develop a working understanding of firm systems — including business intake, matter experience tracking, and document management — to support efficient information retrieval and compliance.
• Gain exposure to project management and support end-to-end innovative technology initiatives in a law firm setting.

Skills

• Undergraduate degree from an accredited college or university required.
• We welcome candidates with backgrounds in law, public policy, information science, technology, economics, history, or international relations — as demonstrated through coursework, extracurricular involvement, or prior work experience.
• Prior experience in a law firm, legal tech, or technology environment is a plus.
• Hands-on experience using generative AI tools (such as ChatGPT, Claude, Microsoft Copilot, or similar).
• Proficiency in Microsoft Word, Excel, PowerPoint, and web-based collaboration tools required.
• Actively test, evaluate, and help integrate generative AI platforms (such as Harvey, Microsoft Copilot, and others) into legal workflows — contributing real input to the firm's AI strategy.
• Coordinate training sessions and guide attorneys and staff on knowledge management tools — becoming a go-to resource for how the firm learns new technology.
• Work alongside lawyers and business professionals across practice groups.

Location

Roseland, NJ (Hybrid)

Schedule

Full time, Monday through Friday, 9:00 AM – 5:00 PM

Travel

Occasional travel to the New York office.

Pay

The expected salary range for candidates meeting the requirements of this position is $75,000 to $85,000.

Benefits

• Coverage options for medical, dental, vision, prescription drug, life insurance, and disability.
• Flexible Spending Accounts (FSAs).
• 401K.
• Paid time off.