Knowledge Management Analyst/SME/Trainer

About the role

Overview: Please note that this position is contingent upon the successful award of a contract currently under bid. Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas. Summary: The Knowledge Management (KM) Analyst/SME/Trainer provides enterprise KM expertise with a focus on training, knowledge culture, workforce adoption, and organizational learning. This role supports the development and delivery of KM training programs, curricula, orientation materials, job aids, and learning products while also supporting KM analysis, governance, knowledge capture, and continuous improvement activities across the National Guard Enterprise (NGE).

Responsibilities

• Develop, coordinate, and deliver enterprise KM training, orientation programs, curricula, workshops, and learning products.
• Assess KM training needs and develop learning strategies that support enterprise KM adoption and maturity.
• Develop training materials, job aids, user guides, knowledge products, presentations, and other instructional resources.
• Deliver instructor-led, virtual, and blended KM training to geographically dispersed audiences.
• Support the development and administration of KM training through Learning Management System (LMS) platforms.
• Evaluate training effectiveness, learner engagement, knowledge retention, and adoption, and recommend improvements.
• Support KM knowledge culture initiatives designed to strengthen knowledge sharing, collaboration, organizational learning, and knowledge behaviors.