Know Your Customer Relationship Officer

About the role

As a Know Your Customer (KYC) Relationship Officer within the Wholesale KYC Organization, you will partner with Bankers and AML/KYC Operations to ensure all client KYC records comply with regulatory standards and due diligence requirements. You will manage client and partner expectations in a consultative way, exhibit ownership of KYC/AML expertise, and ensure high-quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.

Responsibilities

• Manage client and partner expectations and understanding through a consultative approach.
• Exhibit ownership of KYC/AML expertise and enhance client experience.
• Ensure KYC/AML deliverables are met and hold internal partners accountable.
• Demonstrate ongoing understanding of KYC/AML processes, addressing delays and inefficiencies.
• Manage operational risk effectively by maintaining diligent awareness of process risks.
• Escalate appropriate risk items and drive issues to closure.
• Support bankers in the client selection process to manage client risk effectively.
• Independently manage the renewal cycle of Due Diligence Files (DDFs) in collaboration with the Relationship Management Partnership.
• Be accountable for timely portfolio management while maintaining quality expectations.

Requirements

• Proficient in identifying AML risks with a thorough understanding of AML/KYC policies.
• Exceptional verbal and written communication abilities.
• Outstanding time management and organizational skills.
• Strong analytical and problem-solving capabilities.

Qualifications

• BA/BS degree required.
• At least 2 years of experience in AML/KYC, Risk Management, Security, or Law Enforcement related to fraud and illicit money movement.
• Experience in financial services, ideally in Corporate/Commercial Banking.
• Familiarity with risk factors affecting specific products and industries.
• Strong multitasking skills and ability to utilize internal resources effectively.
• Excellent attention to detail and strong client focus.
• Ability to navigate complex client relationships and collaborate with internal groups.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

Pay

Competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

This role is not eligible for employer immigration sponsorship.

About the team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.