KJUS | Retail Sales Associate

Job Objective

To ensure our customers are serviced in a knowledgeable, professional, positive and efficient manner. This responsibility includes maintaining a premium presentation of the store, assisting customers with transactions and adherence to company policies and procedures within the store.

Primary Responsibilities

• Professional customer service including active sales of all KJUS products
• Ensure the store always meets company standards with regards to merchandising, visual presentations, housekeeping and loss prevention requirements
• Organizing and monitoring inventory, restocking sold items and support ordering for special orders
• Assist with ecommerce order processing
• Connect with customers in a knowledgeable, genuine, and helpful approach
• Assist with scheduling, re-order process, and reporting sales information
• Proactively cover staffing absences for various reasons
• Handle point of sale, returns, exchanges, daily opening/closing of point of sale
• Assist with merchandising products to create a premium presentation of the store
• Retain a vast understanding of product knowledge
• Assist in planning and hosting in-store events and promotions
• Support goods handling: receiving product, labeling, merchandising, inform clients about delivery of ordered goods
• Restock sold items and support ordering for special orders
• Assist with E-commerce order processing
• Ensure a clean point of sales including floor, changing rooms, mirrors, presentation displays, etc.
• Ability to work weekend and night shifts

Requirements

• High school diploma or equivalent
• Associate degree preferred
• Minimum of 2 years of experience in retail or customer service experience
• Must be able to communicate fluently in English
• Moderate computer skills (MS Office, Outlook)
• Conflict resolution and de-escalation skills

Pay

$18.00 - $25.00/hour plus commission (full-time or part-time). Pay range: $60,221.00 - $75,276.00.

Applicants on a J1 Visa are invited to apply. Non-Exempt, Hourly.