Kitchen Staff/Cook, Northampton

About the role

CISO is seeking Culinary Staff to support lunch and dinner service at its shelters in Springfield and Northampton. The position is full-time, with 3 shifts per week in Springfield and 2 shifts per week in Northampton, running Wednesday through Sunday. The Culinary Staff assists in the efficient and safe operation of the agency’s kitchen and dining services.

Responsibilities

• Assist in the preparation, cooking, and serving of nutritious meals for agency program participants
• Safely perform culinary food preparation and production tasks in the timely service of healthy, high-quality meals, snacks, and beverages
• Serve food and drink to clients and shelter guests in adherence to CSO's customer service standards
• Ensure food safety and mitigate cross-contamination or food-borne illness at all levels
• Complete prep-list tasks, maintenance/cleaning tasks, and opening/closing procedures, etc.
• Ensure all appliances, equipment, and serve-ware are properly used, cleaned, stored, and kept in full working order in organized and accessible ways
• Communicate problems effectively with the Kitchen Manager or Shift Supervisor
• May assist volunteer food groups with food preparation and service, and ensure their efforts also meet health/safety requirements as mandated by law

Requirements

• High school diploma or GED
• Two years' experience in food service programs
• Basic knowledge of food safety, knife skills, and general kitchen best practices
• ServSafe certificate preferred (or willingness to obtain)
• Valid driver's license with reliable transportation

Qualifications

• Bilingual candidates are strongly encouraged to apply
• Applicants should embody CSO's values of being Positive, Respectful, Insightful, and Conscientious

Skills

• Positive attitude
• Resilience
• Effective communication
• Self-awareness
• Accountability
• Feedback application

Benefits

• Competitive salaries
• Full health and dental coverage
• Free CEUs for in-house training
• Adequate paid time off
• A 403B retirement savings plan
• Employee referral bonuses
• Group rate supplemental insurances
• A premier employee assistance program
• Personal cell phone plan discounts
• A flexible, supportive work environment fostering collaboration

Pay

$32,000 - $36,000/year

Schedule

Wednesday through Sunday, with 3 shifts per week in Springfield and 2 shifts per week in Northampton

What We Offer

• Training in Trauma Informed Care, Motivational Interviewing, Mindfulness Skills, and more
• EEO/AA

About the Agency

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

Our Agency

We were voted a "Healthcare Industry Top Workplace" in 2023, 2024, and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work.