Kitchen Shift Coordinator

Purpose

This role will reach every part of the operations in a dual-job position. While this position is a Shift Coordinator, it will also step in as a line cook to support the kitchen and restaurant operations.

Shift Coordinator Duties & Responsibilities

• Performs all duties as outlined in the Shift Coordinator certification program
• Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
• Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with company standards
• Communicates daily work goals to team from leadership
• Motivates Team Members to exceed guest expectations with food and friendly service in clean surroundings
• Works with team to act on guest feedback and resolve complaints in a timely, friendly and professional manner
• Takes initiative to immediately report violations of safety, sanitation, security and other company policies to restaurant management
• May never discount their own checks
• Affixes to manager appearance standards when performing Shift Coordinator duties
• Demonstrate appropriate professional and ethical behavior, at all times, when interacting with guests, employees, and managers
• Directs, trains and motivates ongoing shift responsibilities to employees and ensure proper completion of assigned tasks and checklists
• Follows all procedures and policies to ensure the safety of all employees and guests
• Affixes and/or completes additional tasks as assigned

Line Cook - Duties & Responsibilities

• While this position is Shift Coordinator, it will also step in as a line cook to support the kitchen and restaurant needs
• Prepare all restaurants foods
• Demonstrate knowledge in all areas of the kitchen
• Read, measure and execute recipes
• Read and execute computer tickets for service
• Apply knife skills required for service and preparation
• Maintain a solid menu knowledge and attention to detail with plate presentation
• Assist Chefs as needed in execution of service
• Communicate with management, chefs and service staff to fulfill and address any issues or needs requested by guests and or other employees
• Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
• Comply with all safety and health department procedures
• Ensure complete and proper check out procedures
• Clean all spills immediately and place all trash in proper receptacles
• Inform management of any complaint, comments or incident
• Ensure nightly/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to management immediately
• Affixes and/or completes additional tasks as assigned

Qualifications & Skills

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 18+ years of age
• Possession of or the ability to possess all state-required work cards
• Minimum of one (2) years related experience
• Familiarity with Opentable
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full-service restaurant operations
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public