Kitchen Manager

About the role

The Kitchen Manager is responsible for overseeing the back of house and kitchen operations at the cafe. They ensure that Hard Rock culinary standards are met, manage staff schedules, and support senior leadership in maintaining brand standards and business objectives.

Responsibilities

• Demonstrate financial comprehension of the Cafe’s budget and P&L.
• Effectively control costs of food and related purchases in alignment with budgeted expectations.
• Manage staff schedules in accordance with the cafe’s budget and forecast models.
• Maintain the highest standards of brand, local health, safety, and food preparation hygiene requirements.
• Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards.
• Develop kitchen team in all aspects of kitchen execution from 100% recipe adherence to banquet service.
• Foster an environment of customer service in which all team members put the guest first in every situation.
• Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests.
• Attract and retain the most exceptionally talented culinary talent available in the market and place them in positions that leverage their skills and expertise for maximum impact.
• Clearly define goals and expectations for Heart of House hourly team members using performance review tools and hold your people accountable for successful performance.
• Support staff development and advancement along well-defined career paths.
• Manage a diverse team ensuring a balanced and proactive approach to increasing individual potential across the team.
• Serve as a Culinary Learning Coach developing, implementing, and executing learning & development programs for all Heart of House employees in order to drive continuous improvement and employee retention.

Requirements

• Minimum 10 years of experience in the hospitality industry inclusive of restaurant culinary operations.
• Possess all local food management and safety certifications.

Qualifications

• Ability to learn and bring "out of the box" ideas to their team.
• Genuine enthusiasm and aptitude for food.
• Excellent verbal and written communication skills.
• High level of business acumen and common sense.
• Demonstrates strong problem solving skills through ability to diagnose and implement solutions.
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.

Skills

• Ability to learn and bring "out of the box" ideas to their team.
• Genuine enthusiasm and aptitude for food.
• Excellent verbal and written communication skills.
• High level of business acumen and common sense.
• Demonstrates strong problem solving skills through ability to diagnose and implement solutions.
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.

Benefits

Hard Rock International offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more. Details can be found on our career site: www.gotoworkhappy.com/benefits.

Pay

$80,000 - $117,000

Schedule

Hours and schedule will vary based on location and department needs.