Kitchen- Cook
Roche Bros. Supermarkets · Natick, MA · 4 days ago
Management$15.4–$20.1/hrPart-time
Must be 18 years of age and authorized to work within the U.S.
About the Role
To cook and prepare food and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers. Maintain great customer service by greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner. Prepare special orders as requested, answer product questions, and offer assistance in finding or suggesting product selection.
Responsibilities
- Commit to the “Golden Rule” and work with other associates to build a strong kitchen team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Provide continuous attention to customers’ needs at the service counter and be available for customer assistance and questions about food products.
- Work with kitchen manager for planning of daily meals or menus.
- Guarantee outstanding product quality and presentation through cooperation with kitchen manager.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates (first in, first out).
- Participate actively in the control of shrink; use proper tares, check scales for accuracy, control “leftovers” and minimize waste.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Ensure that company standards of safety, proper food handling practices, sanitation, and productivity are maintained.
- Exercise proper safety practices when lifting or moving product, and operating and cleaning equipment and tools.
- Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.
- Clean utensils, work tables, walls, fans, drains in kitchen cooler, and wipe counter tops and front of display cases.
- Present favorable impression in dress, personal hygiene, and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized markdowns, or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Requirements
- High school diploma or equivalent.
- Successful experience in the kitchen operation (e.g., line cooking, merchandising, ordering, inventory, and pricing).
- 3-5 years of professional cooking experience in the food industry.
- Complete training in the kitchen operation.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
Physical Demands
- Occasionally (1-33%): Pushing and pulling up to 250 lbs, lifting up to 50 lbs, climbing up to 8 feet, kneeling, and crouching.
- Frequently (34-66%): Carrying up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
- Continuously (67-100%): Standing or walking on tile or concrete, handling, fingering, feeling, talking, seeing, smelling, and hearing.
Safety Risk Factors
- Occasionally (1-33%): Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
- Frequently (34-66%): Twisting or back and neck, slippery floor surface, and contact with sharp objects.
- Continuously (67-100%): Hazardous equipment (mechanical moving parts).
Machines, Tools, and Equipment Utilized
- Food processor, grill, slicer, knives, kitchen utensils, case cutter, warmer, oven, fryer, smoker, electronic scales, mixer, shrink film wrap, power jack, pressure washer, trash compactor.
Working Conditions
Working environment is inside and may include exposure to cold and hot temperatures. Continuous movement of the entire body is required.
Pay
The hiring range for this position is $15.40 - $20.10 per hour.