Kitchen & Coffee Shop Manager

About the Role

Lead and manage all aspects of kitchen and coffee shop operations for a mission-driven organization. This role combines culinary expertise, operational oversight, and team leadership to deliver high-quality food and beverages, exceptional customer service, and a positive work environment. The ideal candidate is proactive, organized, and treats the business with ownership and accountability.

Key Responsibilities

• Prepare and serve high-quality pizzas, café menu items, and beverages
• Oversee daily kitchen and coffee shop operations, improving efficiency and quality
• Develop new menu items, specials, and catering offerings
• Maintain a clean, safe, and organized kitchen and café
• Supervise, train, and mentor staff and volunteers
• Manage scheduling, POS systems, inventory, ordering, and vendor relationships
• Track sales, expenses, and operational metrics; assist with budgets and pricing
• Support events, catering, and organizational programs
• Engage with the local community to promote the café and drive customer traffic and sales
• Identify and implement marketing and outreach opportunities to increase visibility and revenue
• Foster a positive, team-oriented culture while leading by example

Qualifications

• Experience managing a commercial kitchen or food service operation
• Experience in café or coffee shop environments preferred
• Leadership or supervisory experience
• Knowledge of food safety (ServSafe or willingness to obtain)
• Strong organizational skills, multitasking ability, and customer-focused mindset

Working Conditions

Fast-paced, hands-on environment with frequent standing and lifting (~40 lbs). Some evenings may require extended hours.

Why This Role Is Unique

• Opportunity to run and grow a café-style business
• High ownership and autonomy in daily operations
• Direct impact on team members through mentorship and workforce development
• Work in a mission-driven organization focused on real community change

Our Mission & Vision

Mission: To elevate our community by empowering our neighbors to reach their full potential.

Vision: For every individual to know hope, dignity, and purpose through the love of Jesus.

We are a mission-driven organization focused on real community change walking alongside individuals and families as they build sustainable, thriving lives.

Benefits

• Generous Paid Time Off: 120 hours of PTO in your first year, 160 hours after 5 years, 200 hours after 10 years
• Monthly Day of Solitude (1 paid day each month to rest and recharge)
• Flexible work schedule (some evenings may be required)
• 2-month paid sabbatical every 5 years
• Medical insurance with 75% of premiums covered by the employer
• Dental and vision insurance
• Employer-paid life insurance
• Join a team where your work has purpose, your growth is valued, and your impact reaches far beyond the workplace