Kitchen, Bath & Lighting Store Sales Design Consultant
About the Role
Gerhard’s Kitchen, Bath & Lighting Store is seeking a creative, energetic, and ambitious sales and design professional to develop and build relationships with new and existing customers, delivering a design experience worthy of the Gerhard’s brand. Your thorough, detailed eye will drive contractor and retail showroom sales experiences.
Responsibilities
- Drive sales to meet and exceed sales targets set by the Store Manager.
- Conduct daily follow-up on outstanding quotes.
- Develop repeat sales, new relationships, and future business.
- Ensure each customer receives outstanding service by providing a customer-friendly and professional environment, including greeting and acknowledging every customer and maintaining professional standards.
- Follow up on all sales to ensure customer satisfaction and service.
- Help maintain a well-organized, aesthetically pleasing environment.
- Administer the sales process to ensure timely and accurate completion of all sales, including processing quotes and sales paperwork.
- Contact vendors and shippers to track orders for customers and ensure quality service.
- Continue to develop sales skills and product knowledge through internal resources, vendor programs (in person or online).
- Assist with normal store maintenance tasks (inventory, display maintenance, literature library, etc.).
- Other duties/responsibilities as assigned by leadership.
Requirements
- Sales/service experience preferred.
- Undergraduate/trade school/design education preferred or in progress, OR the ability to demonstrate hands-on learning through experience.
- Proficiency in 20-20, Pro Kitchen, or Chief Architect is a plus.
- Ability to work a flexible schedule, including retail hours and occasional evening hours for events.
- Highly personable, skilled at interacting with clients and prospects at a variety of knowledge and comfort levels.
- Ability to handle a fast-paced and changing environment.
- Computer knowledge and skills, with the ability to learn First Supply LLC’s business system.
- Ability to effectively communicate.
- Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off (PTO) and company-paid holidays.
- On-demand pay.
- Education assistance.
- Adoption assistance.
About Gerhard's/First Supply
Gerhard’s®, owned and operated by First Supply, is the largest and most versatile kitchen and bath store in the upper Midwest. We offer a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won't find anywhere else. Visitors to Gerhard’s will view complete kitchen and bath suites, many of them working models. In addition to kitchen and bath accessories, many specially featured products are available such as cabinetry, countertops, tankless water heaters, and central vacuum systems. All product offerings include a vast selection of eco-friendly options.
First Supply® is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. First Supply features manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan UP. The company has over $100 million in inventory and over $400 million in annual sales.