Kitchen, Bath & Lighting Store Sales Design Consultant

Gerhard’s Kitchen, Bath & Lighting Store is seeking a creative, energetic, and ambitious sales and design professional to develop and build relationships with new and existing customers and deliver a design experience worthy of the Gerhard’s brand. The role involves driving contractor and retail showroom sales experiences with a thorough, detailed eye.

Responsibilities

• Drive sales to meet and exceed sales targets set by Store Manager
• Conduct daily follow-up on outstanding quotes
• Develop repeat sales, new relationships, and future business
• Ensure each customer receives outstanding service by providing a customer-friendly and professional environment, including greeting and acknowledging every customer and maintaining professional standards at all times
• Follow up on all sales to ensure customer satisfaction and service
• Help maintain a well-organized, aesthetically pleasing environment
• Administer sales process to ensure timely and accurate completion of all sales
• Process quotes and sales paperwork
• Contact vendors and shippers to track orders for customers and ensure quality service
• Continue to develop sales skills and product knowledge through internal resources, vendor programs (in person or online)
• Assist with normal store maintenance tasks (inventory, display maintenance, literature library, etc.)
• Other duties/responsibilities as assigned by leadership

Qualifications

• Sales/service experience preferred
• Undergraduate, trade school, or design education preferred or in progress, OR the ability to demonstrate hands-on learning through experience
• Proficiency in 20-20, Pro Kitchen, or Chief Architect is a plus
• Must be able to work a flexible schedule, including retail hours and occasional evening hours for events
• Highly personable, skilled at interacting with clients and prospects at a variety of knowledge and comfort levels
• Ability to handle fast-paced and changing environment
• Computer knowledge and skills with the ability to learn First Supply LLC’s business system
• Ability to effectively communicate
• Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)
• Company-paid holidays
• On-demand pay
• Education assistance
• Adoption assistance

About the Company

Gerhard’s®, owned and operated by First Supply, is the largest and most versatile kitchen and bath store in the upper Midwest. The store offers a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won't find anywhere else. Visitors view complete kitchen and bath suites, many of them working models. Product offerings include cabinetry, countertops, tankless water heaters, central vacuum systems, and a vast selection of eco-friendly options.

First Supply® is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services across plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan's Upper Peninsula. The company maintains over $100 million in inventory and over $400 million in annual sales.