Kitchen Associate - Pump & Pantry

About the role

The Pump Kitchen Associate is responsible for providing food service in the Pump & Pantry location with excellent customer satisfaction. For particular locations, this may also include Pump Food, Quizno’s, Scoops, Cinnabon, KKC, and Little Caesars.

Responsibilities

• Helps customers in a prompt, courteous, and professional manner.
• Meets company and health regulation standards in the food service area, equipment, and utensil cleanliness.
• Ensures all equipment is maintained in good working order.
• Ensures compliance with all federal, state, and local laws and regulations.
• Prepares any prep work and stocking for the next shift.
• Follows proper recipes when preparing food.
• Measures, cuts, and wraps all food.
• Ensures food safety procedures are executed with raw and cooked foods.
• Ensures quality and freshness of products through proper rotation and monitoring of codes and temperatures.
• Maintains safe working conditions.
• Maintains a professional appearance by wearing the assigned uniform in accordance with company policies and dress code standards.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Greets customers in a friendly manner, takes customer orders, and prepares food to company specifications (if applicable for particular locations).
• Presents meals in a professional, friendly manner (if applicable for particular locations).
• Collects the proper amount of money, gives back the necessary change, and correctly completes all cash register functions (if applicable for particular locations).
• Ensures meals are satisfactory to customers (if applicable for particular locations).
• Completes daily prep work and stocking for the next shift (if applicable for particular locations).
• Cleans and maintains customer work areas and dining area and tables (if applicable for particular locations).
• When under the age of 18, may not use slicer or dough press under any circumstances.
• Assists in other duties, as assigned.

Requirements

• Must be able to read and follow product specification guidelines.
• Must possess a positive, enthusiastic attitude.
• Must be flexible with the ability to adapt to change when required.
• Demonstrates excellent communication skills.
• Must be well-groomed and properly attired.
• Must be able to work holidays, weekends, and any shift needed.
• Must have reliable transportation and phone.
• Must be able to communicate in English.
• Able and willing to deliver friendly, courteous, and prompt customer service (if applicable).
• Able and willing to work cooperatively with other team members (if applicable).

Qualifications

• Retail or food service experience preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by the Pump Kitchen Associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• Must occasionally lift and/or move up to 50 lbs.
• While performing the duties of this job, the employee is required to stand for long periods of time and frequently walk, sit, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear.
• Occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.
• Physical attendance at the primary work location is required.

Benefits

• Paid vacation
• 401K and matching contributions
• Health, dental, and vision insurance
• Short and long-term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• And much more!