Kiosk Champion (Kent Advice Hub)

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As a Kiosk Champion

• Be the welcoming face of the Kent Advice Hub
• Help clients use simple video technology to connect with an adviser from trusted community venues
• Support clients who may feel uncertain about using digital services, making sure they feel listened to, reassured, and confident throughout their experience
• Not provide advice yourself
• Build positive relationships with kiosk hosts, raise awareness of the service, and use feedback and data to help it reach more people
• Help shape and grow an innovative county-wide service that brings support closer to where people live and helps them get advice before problems reach crisis point

Qualifications and Skills

• Friendly, organised, and confident with digital tools
• Enjoy meeting people, solving practical problems, and making services easier to use

Benefits

• See the difference you make every day
• Part of something new and meaningful
• Opportunity to help bring life-changing advice closer to the people who need it most

Pay and Schedule

Details of pay and schedule will be provided upon successful interview and offer of employment.