Kinetic Project Manager I/II - MDU Fiber Delivery

Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in the U.S.

About The Role

The Project Manager - MDU Fiber Delivery is responsible for managing the end-to-end delivery of fiber services for Multi-Dwelling Unit (MDU) projects from post-sale handoff through service activation and closeout. This role ensures projects are delivered on time, within budget, and in alignment with company quality standards. The position supports Uniti’s growth in the MDU vertical by driving disciplined execution, improving delivery consistency, and helping create a scalable, repeatable model for fiber deployment. The Project Manager partners closely with Sales, Engineering, Construction, Operations, Service Delivery, contractors, and property stakeholders.

Responsibilities

• Manage assigned MDU fiber delivery projects from sales handoff through activation and project closeout
• Develop and maintain project plans, timelines, milestones, and status reporting for active projects
• Coordinate with MDU Sales, Engineering, Construction, Operations, Service Delivery, and external partners to support execution
• Track and manage project scope, risks, dependencies, constraints, and action items throughout the delivery lifecycle
• Ensure project activities remain aligned to committed timelines, approved budgets, and quality expectations
• Proactively identify and escalate issues that may impact delivery, customer commitments, or activation dates
• Facilitate cross-functional communication and accountability to remove blockers and maintain project momentum
• Monitor project progress and maintain accurate documentation of status, milestones, and key decisions
• Support service readiness and activation planning to ensure successful customer turn-up
• Partner with contractors, property managers, and other third parties to coordinate access, approvals, and delivery requirements
• Contribute to continuous improvement efforts by identifying process gaps, recurring issues, and opportunities to improve delivery performance
• Support reporting on key operational metrics such as on-time delivery, milestone adherence, activation interval, and held order trends

Requirements

• Degree or certification in Business, Operations, Project Management, Engineering, or a related field, or equivalent relevant experience
• Experience in project coordination, project management, service delivery, telecommunications, operations, or a related business environment
• Experience working across teams or functions to coordinate work, manage timelines, and drive execution
• Working knowledge of project planning, milestone tracking, risk management, and status reporting
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Ability to work effectively with internal teams, external partners, and stakeholders across multiple levels of the organization

Preferred Qualifications

• Experience in fiber delivery, broadband deployment, telecommunications, or field operations
• Experience supporting MDU, construction, infrastructure, or service delivery projects
• Experience working with contractors, vendors, property managers, or other external partners
• Familiarity with delivery performance metrics and process improvement
• Project management certification or training is a plus

Skills

• Strong project coordination and execution skills
• Strong communication and stakeholder management skills
• Ability to manage multiple projects, priorities, and deadlines
• Strong problem-solving and critical thinking skills
• Ability to identify risks, escalate issues, and drive follow-through to resolution
• Strong attention to detail and organizational discipline
• Ability to work in a cross-functional environment with shared accountability
• Customer-focused mindset with strong commitment to quality and delivery performance

Measures of Success

• On-time delivery performance
• Milestone attainment
• Accuracy and timeliness of project reporting
• Effective management of risks, blockers, and dependencies
• Reduction in delivery delays and avoidable rework
• Support of timely service activation
• Quality of cross-functional coordination
• Stakeholder satisfaction across Sales, Delivery, and Operations partners

Benefits

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Work Environment

This role operates in a cross-functional delivery environment and requires coordination with internal teams, contractors, property stakeholders, and external partners across multiple markets. Limited travel may be required based on business and project needs.

Minimum Requirements: College degree and 4-6 years professional level experience with 1-3 years supervisory experience; or 8+ years professional level related experience with 1-3 years supervisory experience; or an equivalent combination of education and professional level related experience.