KidStrong General Manager - Fort Worth
About the role
The KidStrong General Manager oversees the operations of a new center in DFW, focusing on driving presale membership, community outreach, and supporting existing centers. This role also involves managing the center's operations, sales, and coaching team.
Responsibilities
- Understand and drive the center’s key KPI’s and financials, including a profit and loss statement.
- Build and maintain relationships with KidStrong families to align with our core values.
- Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
- Daily, Weekly, and Monthly cleaning and maintenance of the center.
- Manage center level employee issues and appropriate documentation.
- Typical schedule includes 4 weekday and 1 weekend shifts.
- Set and communicate Coach schedules using appropriate scheduling tools.
- Schedule, sell, and staff KidStrong events, such as Camps and Parties, to maximize center profitability.
- Drive membership sales through high-volume outbound phone calls on inbound leads (50+ calls/day is a typical outbound phone sales effort).
- Respond and follow through in a timely manner with all KidStrong corporate/owner requests and client/lead requests.
- Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from 15 months - 11 years-old.
- Complete training through LearnUpon as required.
- Understand the “why” behind the KidStrong curriculum.
- Demonstrate and manage the implementation of various programming and curriculum elements.
- Communicate professionally with co-workers in Slack.
- Manage and support ongoing professional development of staff through LearnUpon.
- Lead center level staff meetings and trainings.
- Attend weekly leadership meeting with DFW leaders.
Qualifications
- Passion for working with children is non-negotiable.
- Prior experience as a pediatric OT/PT is a plus, but not required.
- Previous experience in management is preferred but not required.
- 2 to 4 years of sales experience.
- Practical work experience with Google platforms.
- Intermediate knowledge of physiology, exercise technique, and body mechanics.
- CPR certified.
Skills
- Comfortable speaking to parents/guardians regarding variety of topics.
- Recruit, screen, interview, onboard, manage, train and evaluate coaching candidates.
- Ensure candidates complete all paperwork to be in compliance with company policy and law.
- Lead coaching candidates through the training process and required evaluations.
- Ensure coaching evaluations are up to date on a 30/60/90 model.
- Manage and support ongoing professional development of staff through LearnUpon.
- Lead center level staff meetings and trainings.
- Attend weekly leadership meeting with DFW leaders.
Benefits
- Monthly Performance Bonus
- Health Insurance
- Dental Insurance
- Vision Insurance
Qualifications
- Passion for working with children is non-negotiable.
- Prior experience as a pediatric OT/PT is a plus, but not required.
- Previous experience in management is preferred but not required.
- 2 to 4 years of sales experience.
- Practical work experience with Google platforms.
- Intermediate knowledge of physiology, exercise technique, and body mechanics.
- CPR certified.
Supervisory Responsibilities
- This position will supervise all Coaches, the Lead Coach, and the Assistant General Manager.
Compensation
$1.00 - $1.00 per year
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About KidStrong
KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
About Our People
- Want to work with great people
- Want personal and professional growth
- Want to make an impact
Application
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