Kids Leader

About the role

The Kids Manager oversees the day-to-day organization, operation, promotion, and administration of all Kids programs in the club. This position ensures the professional growth and development of Kids team members while delivering fun, safe, and engaging activities. The Manager drives departmental performance to meet or exceed revenue goals, operational excellence, and high-quality service to grow and retain Kids memberships.

Responsibilities

• Ensures team members build and maintain personalized relationships with members and their children.
• Plans, organizes, and executes special events to promote club participation and increase attendance in fee-based programs.
• Oversees the department budget, assists with budget planning, and monitors program revenue.
• Completes the hiring process and manages Assistants and Supervisors, providing training, feedback, coaching, and direction.
• Partners with the membership sales team to acquire and retain kids memberships.
• Markets, promotes, and sells all Kids programs within the club and the community to increase participation.

Requirements

• High School Diploma or equivalent.
• 2 years of management or supervisory experience.
• 2 years of experience managing financials in a profit & loss environment.
• Must complete and pass Kids Manager Certification.
• First Aid certification and Infant/Child/Adult CPR/AED certification required within the first 60 days of hire.
• Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Preferred Qualifications

• Bachelor’s Degree in a related field.
• 1 year of experience teaching or working in a children’s program.
• 1 year of experience in a daycare setting as a lead teacher or two consecutive summers of camp experience with increased responsibility.
• Early Childhood Education Certificate.