Kids Club Supervisor - San Jose

Why Chuze Us?

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other.

What Does it Mean to Be a Chuzer?

At Chuze, our behaviors aren’t just words on a wall—they are the heartbeat of everything we do.

• Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.
• Hospitality - We take ownership of making every person feel welcomed, valued, and celebrated.
• Authenticity - We show up as our true selves and never compromise on our integrity.
• Grit - We embrace challenges, stay committed, and persevere toward our mission.

Responsibilities

• Provide a welcoming experience for every Chuze member, guest, and their children, including sign-ups, checking children in and out, answering phones, and running fun, enriching activities for children.
• Uphold a positive, friendly, and caring rapport with children and their guardians, prioritizing safety within the Kids Club and addressing guardian concerns as needed.
• Ensure the club looks its best by completing and coordinating daily cleaning tasks to maintain an exceptional space for members and their children in the Kids Club.
• Mitigate elevated behavioral issues and parent/guardian concerns, leveraging best partnering with leadership on solutions.
• Provide real-time feedback to Kids Club Chuzers and partner with the General Manager on formal coaching, performance reviews, and recruiting new talent.
• Keep the Kids Club running smoothly by maintaining daily operations, opening and closing procedures, inventory management, incident reports, and other administrative tasks.
• Support a seamless member experience by maintaining knowledge of general front desk operations, including membership offerings, club tours and amenities, and point-of-sale transactions.

Requirements

• 18+ years of age.
• High school graduate or equivalent.
• 1-2 years of experience in Childcare.
• 1 year of experience leading a team.
• Excellent customer service, communication, and interpersonal skills over the phone and in person.
• Ability to maintain a positive rapport with children.
• Team-based mindset with the capacity to receive and deliver feedback.
• Strong attention to detail and multitasking skills.
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed.

Preferences

• Bachelor's degree or current continued education in early childhood education.
• Bilingual.

Physical Abilities

• Ability to read, write, and communicate clearly in English.
• Ability to walk, bend, kneel, reach, and perform repetitive arm and hand movements.
• Ability to stand for extended periods.
• Ability to operate a telephone, computer, and other standard office equipment.
• Ability to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed.

Due to the nature of this role, the selected candidate must be able to pass a criminal background check.

Pay

$15.81 - $17.64 / hour; based on experience.

Benefits

• Free MAX Chuze Fitness membership.
• 401k.
• Accrued time off and paid floating holidays.
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution).
• Health Savings Account (HSA) with employer contributions.
• Flexible Spending Account (FSA).
• Discounts on all Chuze retail and Chuze Blends purchases.
• Chuzer Referral Incentive Program.
• Free First Aid/CPR and food handler certifications.
• Engaging and dynamic work environment with growth opportunities.