Kids Club Assistant Manager

About the role

The Kids Club Assistant Manager oversees Nemacolin's entire Kids Club operation, under guidance of the Activities department leadership team, while coordinating and executing planned activities, holiday programming, and special events. The role provides a fun and safe environment for guests, members, and associate children, delivering Nemacolin's standard of service.

Responsibilities

• Oversee the creation, enhancement, and implementation of Kids Club activities and special event programs using a variety of themed concepts
• Formulate an environment to increase Kids Club associate morale, motivation, and promote team spirit
• Analyze departmental budget and P&L with guidance of Activities leadership to attain department financial goals
• Inputs and reviews department payroll, approving and denying PTO requests, and correcting/communicating any payroll issues that arise
• Enforce all department policy and procedures
• Attend resort leadership and internal department meetings
• Perform daily staff Huddles conveying pertinent department specific information as well as general resort knowledge and current events
• Responsible for department scheduling and monitoring of labor usage to maximize department financial success
• Flexing staff during periods of decreased demand
• Provide feedback, coaching, and disciplinary action for Kids Club associates with the guidance of Activities leadership
• Prepare supervisory reports for accidents and remain updated on emergency/safety procedures
• Prepare and update kids club brochures
• Coordinate training for Kids Club Department CPR and First Aid
• Responsible for the overall cleanliness and upkeep of Kids Club facilities to meet appropriate safety standards, reporting all issues to the appropriate departments and Activities leadership
• Responsible for canceling or shutting down various equipment and activities/events when weather or other conditions pose a safety hazard to participants, effectively communicating alternative offerings to appropriate departments in a timely manner
• Aid in the proposal, design, order, and distribution of marketing material for the department’s activities and events
• Supervise inventory and protection of department supplies, equipment, and digital assets
• Communicate all needs of the department, placing orders within guidelines to ensure timely procurement of necessary items
• Provide feedback for Kids Club associates and ensures accountability
• Plan and coordinate quarterly department meetings with the guidance of Activities leadership
• Research, and follow-up on incoming issues or concerns addressed to the Kids Club staff or Activities Department. Assist in the appropriate course of action, or response

Qualifications

• Bachelor’s degree from four-year college or university; or two years of related experience working and/or training in an activities department or program of a large resort with at least one year in a supervisory capacity; or equivalent combination of education and experience
• Knowledge of and ability to operate Microsoft Office Programs – Word, Excel, PowerPoint, point of sale, etc.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic algebra and geometry
• Independently initiates, follows-up on, and complete assignments as well as special projects
• Knowledge of business financial fundamentals
• Strong organizational skills
• Effective communication and professionalism with external contacts, vendors, and all levels of associates

Skills

• Knowledge of childcare
• Ability to operate Microsoft Office Programs – Word, Excel, PowerPoint, point of sale, etc.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic algebra and geometry
• Independently initiates, follows-up on, and complete assignments as well as special projects
• Knowledge of business financial fundamentals
• Strong organizational skills
• Effective communication and professionalism with external contacts, vendors, and all levels of associates

Benefits

Competitive compensation and attractive 401(k) program
Medical, dental, and vision coverage available
Paid time off
Educational and career advancement support
Savings across resort dining, retail, spa, and activities
Discounted associate meals, dry cleaning, and uniform services
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

Pay

Competitive compensation based on experience and qualifications

Schedule

Full-time position with flexible schedule to accommodate the needs of the Kids Club operations