Kidney Care Specialist

Overview

The Kidney Care Specialist (KCS) supports patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) by driving early education adoption, care navigation, and engagement through a combination of field-based physician and community outreach and virtual patient support. This role bridges the gap between diagnosis and informed treatment choice, ensuring patients receive timely, consistent education and support across the kidney care continuum.

Success Profile

• Support patients with CKD and ESRD by providing virtual care navigation and education.
• Collaborate with nephrologists, advanced practice providers, care teams, and internal partners to support coordinated patient care and appropriate referrals.
• Build and maintain strong working relationships with nephrologists, advanced practice providers, clinical managers, care coordinators, and practice staff.
• Partner with internal stakeholders to ensure consistent messaging, coordinated workflows, and patient follow-through.
• Document patient interactions, education provided, and outcomes accurately and timely in designated systems.
• Support referral workflows by ensuring patients are appropriately educated, tracked, and followed through the kidney care continuum.
• Utilize virtual tools, dashboards, and reports to track patient engagement, outcomes, and program performance, escalating concerns as appropriate.
• Participate in the development, evaluation, and continuous improvement of virtual education materials, documentation, and on-demand content.
• Maintain up-to-date knowledge of kidney disease, treatment modalities, and Fresenius Kidney Care programs to ensure consistent, compliant education.
• Identify patient barriers to care and connect patients with appropriate internal or external resources.
• Support quality, safety, and compliance initiatives by adhering to all regulatory, privacy, and documentation standards.
• Participate in team meetings, training sessions, and performance reviews as required.
• Support patients longitudinally, reinforcing education, and navigating next steps in collaboration with the care team.

Rewards

• Competitive hourly rate of $17-30 based on work location and qualifications.
• Opportunities for career growth and advancement within Fresenius Medical Care.
• Flexible scheduling options, including field-based, virtual, or hybrid responsibilities.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Work in a dynamic and supportive environment dedicated to improving patient outcomes and quality of life.

Connect

To apply for this position, please visit our careers page at [insert link here]. We welcome applications from individuals who share our commitment to excellence in kidney care and patient advocacy.