KFC Shift Manager
KBP Brands · Houston, TX · Yesterday
ManagementFull-time
About the role
As a Shift Manager at KBP Foods KFC, you will lead a dedicated team in delivering exceptional customer service at one of our bustling locations.Responsibilities
- Uphold operational excellence and contribute to KFC's legacy.
- Lead a team to ensure smooth operations and high customer satisfaction.
- Train new team members and provide ongoing development opportunities.
- Manage inventory, schedule shifts, and maintain a clean and safe environment.
- Handle customer complaints and resolve issues promptly.
- Contribute to the overall success of the KFC brand.
Requirements
- At least one year of supervisory experience in a food service (quick service preferred) or retail.
- Must be 18 years old or older.
- Flexible availability, including evenings, weekends, and holidays.
- Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.
Qualifications
- Proven leadership skills and the ability to motivate and develop teams.
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of food safety standards and procedures.
Skills
- Customer service orientation.
- Team management and leadership.
- Problem-solving and decision-making skills.
- Time management and organizational abilities.
Benefits
- Paid training.
- Free shift meal and an employee discount at our KFC restaurants.
- Medical, dental, and vision benefits.
- Paid time off (PTO).
- Opportunity to invest in your future with education benefits like earning your GED for free, college scholarships, and free online tuition.
- Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships.