KFC Shift Manager

About the role

As a Shift Manager at KBP Foods KFC franchise, you will lead a dedicated team in delivering exceptional customer service at one of our bustling locations. Your role is pivotal in upholding operational excellence and contributing to KFC's renowned legacy.

Responsibilities

• Lead a team of associates to ensure high-quality customer service and operational efficiency.
• Oversee daily operations, including menu preparation, inventory management, and staff scheduling.
• Train and develop team members to enhance their skills and performance.
• Ensure compliance with health and safety regulations and food handling standards.
• Handle customer complaints and resolve issues promptly and professionally.
• Contribute to the overall success of the KFC brand and franchise network.

Requirements

• At least one year of supervisory experience in a food service (quick service preferred) or retail.
• Must be 18 years old or older.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.

Qualifications

• Proven leadership and communication skills.
• Ability to handle multiple tasks simultaneously and manage a team effectively.
• Strong problem-solving and decision-making abilities.
• Passion for delivering exceptional customer experiences.

Skills

• Customer service orientation.
• Leadership and team management skills.
• Attention to detail and organizational abilities.
• Effective verbal and written communication skills.

Benefits

• Paid training.
• Free shift meal and an employee discount at our KFC restaurants.
• Medical, dental, and vision benefits.
• Paid time off (PTO) you can earn and use.
• Opportunity to invest in your future with education benefits like earning your GED for free, college scholarships, and free online tuition.
• Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships.

Pay

The pay for this position is competitive and commensurate with experience.

Schedule

Shifts are typically 8 hours long and may vary based on business needs.