KFC Shift Manager

About the role

As a Shift Manager at KBP Foods KFC franchise, you will lead a dedicated team in delivering exceptional customer service at one of our bustling locations.

Responsibilities

• Uphold operational excellence and contribute to KFC's legacy.
• Lead a team in delivering exceptional customer service.
• Ensure smooth operations during shifts.
• Train new team members and provide ongoing feedback.
• Manage inventory and ensure compliance with health and safety standards.
• Handle customer complaints and resolve issues promptly.
• Contribute to the overall success of the restaurant.

Requirements

• At least one year of supervisory experience in a food service (quick service preferred) or retail.
• Must be 18 years old or older.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.

Qualifications

• Proven leadership skills.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks simultaneously.
• Passion for serving customers and contributing to a positive dining environment.

Skills

• Customer service orientation.
• Team management and leadership.
• Operational efficiency and compliance.
• Problem-solving and conflict resolution.

Benefits

• Paid training.
• Free shift meal and employee discount at our KFC restaurants.
• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Opportunity to invest in your future with education benefits like earning your GED for free, college scholarships, and free online tuition.
• Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships.

Pay

The pay for this position is competitive and commensurate with experience.

Schedule

Shifts are typically from 6 AM to 2 PM, Monday through Saturday, with some flexibility.