KFC Shift Manager

About the role

As a Shift Manager at KBP Foods KFC, you will lead a dedicated team in delivering exceptional customer service at one of our bustling locations.

Responsibilities

• Lead a team to ensure high standards of customer service and operational excellence.
• Manage daily operations, including menu preparation, inventory management, and staff scheduling.
• Ensure compliance with health and safety regulations and food handling procedures.
• Handle customer complaints and resolve issues promptly.
• Contribute to the overall success of the KFC brand and franchise network.

Requirements

• At least one year of supervisory experience in a food service (quick service preferred) or retail.
• Must be 18 years old or older.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.

Qualifications

• Proven leadership skills and the ability to motivate and develop a team.
• Strong communication and problem-solving abilities.
• Ability to work independently and as part of a team.
• Passion for delivering exceptional customer experiences.

Skills

• Customer service skills.
• Leadership and supervisory skills.
• Team management skills.
• Health and safety awareness.

Benefits

• Paid training.
• Free shift meal and an employee discount at our KFC restaurants.
• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Opportunity to invest in your future with education benefits like earning your GED for free, college scholarships, and free online tuition.
• Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships.

Pay

The pay for this position is competitive and commensurate with experience.

Schedule

Shifts are typically from early morning until late evening, with some weekend and holiday coverage required.