KFC Shift Manager

About the role

As a Shift Manager at KBP Foods KFC franchise, you will lead a dedicated team in delivering exceptional customer service at one of our bustling locations.

Responsibilities

• Uphold operational excellence and contribute to KFC's legacy.
• Lead a team in delivering exceptional customer service.
• Ensure smooth operations during shifts.
• Train and develop team members.
• Handle customer complaints and resolve issues promptly.
• Contribute to the overall success of the restaurant.

Requirements

• At least one year of supervisory experience in a food service (quick service preferred) or retail.
• Must be 18 years old or older.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.

Qualifications

• Proven leadership skills.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Passion for serving customers and contributing to a positive dining environment.

Skills

• Customer service skills.
• Team management and leadership skills.
• Problem-solving abilities.
• Time management and organizational skills.

Benefits

• Paid training.
• Free shift meal and an employee discount at our KFC restaurants.
• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Opportunity to invest in your future with education benefits like earning your GED for free, college scholarships, and free online tuition.
• Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships.

Pay

The pay for this position is competitive and commensurate with experience.

Schedule

Shifts are typically from early morning until late evening, with some weekend and holiday coverage required.