KFC Shift Manager
KBP Brands · St Joseph, MO · 4 days ago
ManagementFull-time
About the role
As a Shift Manager at KBP Foods KFC franchise, you will lead a dedicated team in delivering exceptional customer service at one of our bustling locations.Responsibilities
- Uphold operational excellence and contribute to KFC's legacy.
- Lead a team in delivering exceptional customer service.
- Ensure smooth operations during shifts, including managing inventory, staffing, and menu preparation.
- Train and develop team members to enhance their skills and performance.
- Handle customer complaints and resolve issues promptly.
- Contribute to the overall success of the restaurant by maintaining high standards of cleanliness and safety.
Requirements
- At least one year of supervisory experience in a food service (quick service preferred) or retail.
- Must be 18 years old or older.
- Flexible availability, including evenings, weekends, and holidays.
- Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.
Qualifications
- Proven leadership skills and the ability to motivate and develop a team.
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of food service operations and safety protocols.
Skills
- Customer service orientation.
- Team management and leadership.
- Problem-solving and conflict resolution skills.
- Time management and organizational skills.
Benefits
- Paid training.
- Free shift meal and an employee discount at our KFC restaurants.
- Medical, dental, and vision benefits.
- Paid time off (PTO) you can earn and use.
- Opportunity to invest in your future with education benefits like earning your GED for free, college scholarships, and free online tuition.
- Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships.