KFC Shift Manager
KBP Brands · Marble Falls, TX · Yesterday
ManagementFull-time
About the role
As a Shift Manager at KBP Foods KFC franchise, you will lead a dedicated team in delivering exceptional customer service at one of our bustling locations.Responsibilities
- Lead a team to ensure high standards of customer service and operational excellence.
- Manage daily operations, including menu preparation, inventory management, and staff scheduling.
- Ensure compliance with health and safety regulations and food service standards.
- Handle customer complaints and resolve issues promptly and professionally.
- Train and develop team members to enhance their skills and performance.
- Contribute to the overall success of the KFC brand and franchise network.
Requirements
- At least one year of supervisory experience in a food service (quick service preferred) or retail.
- Must be 18 years old or older.
- Flexible availability, including evenings, weekends, and holidays.
- Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.
Qualifications
- Proven leadership and communication skills.
- Ability to handle multiple tasks and prioritize responsibilities effectively.
- Strong problem-solving and decision-making abilities.
- Passion for serving others and creating memorable dining experiences.
Skills
- Customer service orientation.
- Team leadership and development.
- Operational management and efficiency.
- Health and safety compliance.
Benefits
- Paid training.
- Free shift meal and an employee discount at our KFC restaurants.
- Medical, dental, and vision benefits.
- Paid time off (PTO).
- Opportunity to invest in your future with education benefits like earning your GED for free, college scholarships, and free online tuition.
- Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships.