Keyholder/Shift Supervisor

Goodwill Industries of Akron, founded in 1927, serves Summit, Portage, Medina, Ashland, and Richland counties. Our mission is to help individuals prepare for, find, and retain employment. We offer good benefits and opportunities for career development to employees who share our core values of commitment, teamwork, honesty, and customer service.

About the role

As a Keyholder/Shift Supervisor, you will operate the cash register and point-of-sale system, perform opening and closing procedures, and make nightly cash deposits. You will complete reports such as donation counts, readings, daily business statements, deposits, and cash drawer balances. Your role includes inspecting, sorting, hanging, tagging, pricing, and preparing items for resale. You will also help promote the development of service participants, maintain a safe and clean work environment, and operate equipment safely.

Responsibilities

• Operate cash register and point-of-sale system accurately and efficiently
• Perform opening and closing procedures
• Make nightly cash deposits
• Complete reports including donation counts, readings, daily business statements, deposits, and cash drawer balances
• Inspect, sort, hang, tag, price, and prepare items for resale
• Promote the development of service participants
• Maintain a clean and hazard-free work area
• Operate equipment following safe procedures

Requirements

• Ability to lift and move up to 30 lbs
• Able to operate cash register, perform stock duties, and provide customer service
• Basic mathematical skills
• Previous supervisory experience in customer service with retail or food service experience is highly desirable
• Self-motivated, team player with excellent communication skills
• Reliable with a positive attitude and pride in work

Ability to drive and carry a valid driver's license and proof of insurance is preferred.

Benefits

• Medical insurance
• Vision and dental coverage
• Prescription drug coverage
• Flexible spending accounts (FSA)
• Short-term and long-term disability
• Critical illness coverage
• Accident insurance
• Holiday pay
• Vacation/sick leave (PTO)
• Retirement savings plan

Schedule

You must be able to work a flexible schedule including weekends, evenings, and holidays as required.