Keyholder

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to cultivating a welcoming, inclusive, and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development, and retention. We believe that inclusion of diverse backgrounds and perspectives is fundamental to our success.

Responsibilities

• In partnership with the management team, ensure the store achieves company objectives and KPI goals.
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team provides a shopping experience that encourages positive customer connections and loyalty.
• Support the management team in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
• Perform register functions using sales, promotion, and product knowledge to drive add-on sales.
• Absorb responsibility for all store operations when the Store Management is out of the store as Acting Manager on Duty.
• Work a flexible schedule inclusive of holidays, nights, and weekends.

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and proven sales performance.
• Flexibility to multitask in a fast-paced environment while creating an amazing customer experience.
• Fashion-focused, staying updated on current trends.

Physical Requirements

• Able to stand and walk around during scheduled shifts.
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds.
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get

• Associate discount 50% off, additional monthly discount coupon.
• Mental health resources, sick time.
• 401(k) with Company match, Employee Stock Purchase Program (ESPP), tuition reimbursement.

Pay

The pay for this position is commensurate with experience.

Schedule

The schedule for this position is flexible, including holidays, nights, and weekends.