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About the role

Torrid is dedicated to fostering an inclusive and diverse workplace where every employee feels valued and empowered. Our stores are designed to provide an exceptional shopping experience for our customers, and we strive to create a welcoming environment that encourages open dialogue and mutual respect.

Responsibilities

- Collaborate with the store management team to achieve company objectives and key performance indicators (KPIs). - Lead by example through strong selling skills and exceptional customer service, ensuring that the team consistently delivers a memorable shopping experience. - Assist in implementing merchandise strategies and maintaining a clean, inviting, and organized store environment. - Operate the cash register, utilizing your product knowledge to promote add-on sales and enhance customer satisfaction. - Assume managerial responsibilities when the store manager is absent, including overseeing store operations and managing staff. - Maintain a flexible schedule, including evenings, weekends, and holidays.

Requirements

- Prioritize experience in specialty/apparel retail management, particularly in a similar role, with a track record of leading teams to success and achieving high sales performance. - Demonstrate the ability to manage multiple tasks efficiently in a fast-paced environment while consistently delivering an outstanding customer experience. - Stay updated on the latest trends and styles in retail and fashion. - Physical requirements include standing, walking, packing and unpacking shipments, arranging store fixtures, and handling merchandise using various tools.

Benefits

- 50% associate discount - Additional monthly discount coupon - Access to mental health resources - Paid sick time

Pay

- Competitive salary - 401(k) plan with company match - Employee Stock Purchase Program (ESPP) - Tuition reimbursement

Schedule

- Flexible hours, including evenings, weekends, and holidays

Qualifications

- Strong leadership and communication skills - Proven ability to motivate and develop a team - Familiarity with current retail and fashion trends - Ability to work independently and under pressure

Skills

- Excellent customer service and interpersonal skills - Proficient in merchandising and inventory management - Strong organizational and problem-solving abilities

Benefits

- Comprehensive health insurance options - Retirement savings plans - Professional development opportunities

Pay

- Competitive salary - 401(k) plan with company match - Employee Stock Purchase Program (ESPP) - Tuition reimbursement

Schedule

- Flexible hours, including evenings, weekends, and holidays

Equal Opportunity Employer

Torrid is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.