Keyholder

About the role

Torrid is dedicated to creating an inclusive environment where every employee feels valued and empowered. Our stores aim to provide an exceptional shopping experience for our customers, supported by a team that embodies our values.

Responsibilities

- Collaborate with the store management team to achieve company objectives and key performance indicators (KPIs). - Lead by example through strong selling skills and exceptional customer service, fostering a positive connection between customers and the brand. - Assist in implementing merchandise strategies and maintaining a clean, inviting, and organized store environment. - Operate the cash register, utilizing product knowledge to drive additional sales and enhance the shopping experience. - Assume managerial responsibilities when the store manager is absent, ensuring smooth operations. - Work flexible hours, including evenings, weekends, and holidays.

Requirements

- Prior experience in specialty/apparel retail management, particularly in a similar role, with a track record of leading teams to success and achieving high sales performance. - Ability to manage multiple tasks effectively in a fast-paced environment and consistently deliver a memorable customer experience. - Flexibility to adapt to various situations, environments, and job requirements. - Stay updated on current fashion trends and industry developments.

Physical Requirements

- Stand and walk throughout the day. - Lift and carry items weighing up to 50 pounds. - Reach for merchandise using various tools and equipment.

Benefits

- 50% associate discount. - Additional monthly discount coupon. - Access to mental health resources. - Paid sick leave. - 401(k) with company match. - Employee Stock Purchase Program (ESPP). - Tuition reimbursement.

Pay and Schedule

- Details regarding pay and schedule are provided within the job description.

Schedule

- Details regarding schedule are provided within the job description.