Keyholder

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to fostering a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruitment, training, and development, as well as retention.

Responsibilities

• In partnership with the management team, ensure the store achieves company objectives and Key Performance Indicators (KPIs).
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team provides a shopping experience that encourages positive customer connections and loyalty.
• Support the management team in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
• Perform register functions while utilizing your sales, promotion, and product knowledge to drive add-on sales.
• Absorb responsibility for all store operations when the management team is out of the store as acting Manager on Duty.
• Work a flexible schedule inclusive of holidays, nights, and weekends.

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role, with proven ability to lead teams to success and proven sales performance.
• Flexibility and adaptability to any situation, the environment, challenges, job duties, and work schedules are essential to your success.
• Fashion-focused and stay updated on current trends.

Physical Requirements

• Able to stand and walk around during scheduled shifts.
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds.
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get

• Associate discount 50% off, additional monthly discount coupon.
• Mental health resources, sick time.
• 401(k) with Company match, Employee Stock Purchase Program (ESPP), tuition reimbursement.

Pay

The pay range for this position is $18.75 - $22.77 per hour.