Key Relationship Manager (Salon)

About the role

The Key Relationship Manager is responsible for driving salon revenue within market leaders/focus accounts and will acquire new market leaders/focus accounts through the implementation of Salon Joint Business Plans, resource management and consistent prospecting. This position works closely with Education Managers in respective Business Units to maximize sales and education potential.

What you will do

• Meet with clients regularly (in person and via the phone) to effectively promote the purchase, sell-through and support of KAO USA products, promotions, and programs.
• Work with existing accounts to identify opportunity areas for portfolio expansion with Kao Brands.
• Collaborate with Kao education team to develop and execute a Salon Joint Business Plan.
• Work with select sales consultants and identified by those who have current Focus/Market Leader Salons.
• Identify and establish rapport with the top competitors’ salon customers within assigned territory with the objective to convert customers to KAO USA, Inc.
• Successfully utilizes assigned budgets to maintain and grow Focus and Market Leader Accounts.
• Presents to Senior Regional Sales Manager a business review showing sales efforts and results consistently (Replenishment, New Product and New Business).
• Actively promotes and participates in Kao Salon programs and events to maintain established relationships and cultivate new ones.

What you will need

• Bachelor's degree in business, marketing or related field preferred.
• 5+ years sales experience in consumer goods with previous salon sales experience preferred.
• Key Account Management: Strategically manages an organization’s most important and high-value clients by understanding their needs.
• Strategic Relationship Building: Able to establish, develop, and maintain long-term partnerships with key stakeholders, leveraging these relationships to drive business objectives, create mutual value, and achieve competitive advantage.
• Sales Achievement: Proven track record of consistently meeting or exceeding sales targets and objectives.
• Collaboration & Coordination: Foster a collaborative environment where departments work together seamlessly, coordinating their efforts to achieve common organizational goals.
• Technical & Business Acumen: Utilizes brand and technological resources to support the needs of customers, teammates, and the business. Understands the salon infrastructure, able to identify opportunities and build strategies to support sales.
• Strong knowledge of Microsoft Suite with the ability to create and properly format documents.
• Communication: Effectively exchange information with customers and colleagues in a professional, concise and clear manner. Demonstrated experience in writing and effectively communicating Business Plans to high profile customers.
• Strong knowledge of Microsoft Suite with the ability to create and properly format documents.
• Communication: Effectively exchange information with customers and colleagues in a professional, concise and clear manner. Demonstrated experience in writing and effectively communicating Business Plans to high profile customers.
• Strong knowledge of Microsoft Suite with the ability to create and properly format documents.
• Communication: Effectively exchange information with customers and colleagues in a professional, concise and clear manner. Demonstrated experience in writing and effectively communicating Business Plans to high profile customers.
• Strong knowledge of Microsoft Suite with the ability to create and properly format documents.
• Communication: Effectively exchange information with customers and colleagues in a professional, concise and clear manner. Demonstrated experience in writing and effectively communicating Business Plans to high profile customers.
• Strong knowledge of Microsoft Suite with the ability to create and properly format documents.
• Communication: Effectively exchange information with customers and colleagues in a professional, concise and clear manner. Demonstrated experience in writing and effectively communicating Business Plans to high profile customers.

At Kao

• An entrepreneurial environment where passionate and innovative teams come together.
• Respect, teamwork and collaboration are at the heart of how we work.
• A workplace culture that prioritizes employee wellbeing
• A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, retirement, insurance options, and more...
• Learning and development opportunities
• Your voice matters here — we value entrepreneurial thinking and innovation from our teams.

Learn more about Kao

To find out why 33,000 people across the Globe work at Kao please visit: https://www.kao.com/americas/en/careers/

Discover careers at Kao

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About Kao

Kao is an Equal Opportunity Employer, including disabled and veterans.