Key Hourly

About the role

The FOH Key Hourly partners with the Management team to assist with the daily operating procedures to include staff support, guest interaction, product quality and overall restaurant cleanliness while following TFK standards. They will provide guidance and support for team members. The position offers a successful and professional work environment with opportunities for growth and a development program to advance your career.

Responsibilities

• Leads every shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines
• Runs high volume service periods from the floor or expo to ensure food quality, service, touching tables and presentation is up to TFK standards
• Ensure safe production environment, cleanliness, organization and maintenance to ensure a like‑new restaurant
• Performs precise line checks and facility walks and participates with all EcoSure & Health inspections
• Represents TFK culture when communicating with guests in any way and responds to all guest complaints and/or inquiries within TFK standards
• Oversees all FOH team members while running shifts to TFK standards
• Provides feedback and direction to FOH team members during shift
• Handles administrative, computer and office tasks as needed on shift
• Runs inspirational, informative and effective pre‑shift line‑ups

Requirements

• Strong attention to detail, well organized and able to multi‑task
• High level of personal initiative, action and results oriented
• 1‑2 years restaurant supervisor experience, preferably as a Supervisor in a high‑volume restaurant
• Exceptional written and oral communication skills
• High level of personal integrity
• Strong interpersonal and motivational skills
• Ability to effectively supervise and instill cooperation in staff
• Ability to work well under pressure
• Strong working knowledge of Microsoft Office, Outlook, Word and Excel
• Must have or be willing to obtain ServSafe Certification
• Experience with Aloha POS system preferred

Benefits

• Access to affordable, quality health care through Hooray Health and telehealth options (for part‑time team members)
• Pet insurance
• Employee Assistance Program (EAP/SupportLinc) for expert guidance
• Restaurant dining discount
• Paid volunteer time to support community and favorite charities
• Eligibility to give to and receive from the True Giving fund supporting life‑changing events
• Development program for career growth

Schedule

• AM/PM and mid‑day shifts available
• Part‑time up to 40 hours available per person