Key Holder - Retail | West Hills (W Knox)

Responsibilities

• Assist the Retail Management team with register transactions, including handling cash, credit card payments, and non-cash purchases to ensure accuracy and security.
• Help establish and maintain customer service standards aligned with the company mission and ensure a positive shopping experience.
• Support daily operations by assisting with stocking shelves, working clothing racks, and maintaining store presentation to maximize shopping opportunities.
• Assist in delegating tasks and supporting team productivity in partnership with the Retail Manager/Assistant Manager, especially when leadership is off-shift.
• Model and reinforce KARM Stores mission and values by being Trustworthy, Team-Minded, and Teachable.

Requirements

• Strong communication skills (verbal and written)
• Ability to follow written and verbal instructions
• Basic computer and point-of-sale system skills
• Ability to work in a fast-paced retail environment
• Availability to work Saturdays and flexible shifts
• Commitment to working respectfully within a mission-driven workplace
• This role is performed in a retail environment and may involve standing, walking, bending, reaching, and lifting throughout the shift.
• Ability to remain on your feet for extended periods
• Frequent lifting, bending, and reaching
• Ability to lift up to 50 pounds with or without reasonable accommodation
• Moderate to heavy physical activity may be required

Benefits

• Every Sunday Off (guaranteed)
• Benefits & PTO
• Employee Discount – 25% off
• Performance Based Increases
• Referral Bonuses
• Bonus & Rewards
• Career Growth Opportunities
• Eligible for a 90‑day raise

Pay

Salary range: $16.00 – $17.00 per hour. Pay rate begins at $16/hr based on experience.

Schedule

Store hours: 9 a.m. – 9 p.m. Some Saturdays and opening/closing shifts required. Every Sunday off.